Jobs

Who we are

Panaseer is changing the face of enterprise security. Our platform helps businesses make informed, risk-based security decisions and substantiate regulatory compliance. We’ve won numerous awards, including the Editor’s Choice award from Cyber Defence Magazine at the RSA Conference 2020.

The Panaseer platform takes data from security, IT and business solutions to build trusted asset inventories, identify gaps in security controls and arm both security teams and executives with metrics that enable them to make decisions. By automating security control monitoring and reporting it helps Security, Risk and IT teams collaborate more effectively and answer the most challenging questions they face. Questions like: ‘How secure are our organisation’s most critical assets?’, and ‘Where do I prioritise my limited resources for best effect?’ Design is often ignored in security products, but recent feedback from our customers confirmed that design and user experience are key differentiators for Panaseer.

Sound good? We’re on the lookout for enthusiastic designers with fresh perspectives to help us deliver the Panaseer vision.

Visit panaseer.com and follow us on Twitter at @panaseer_team.

How we work - our product culture

The team hails from a wide range of backgrounds, skill sets and experience levels. We work with colleagues that have changed their career to tech, returned to work after a career break, are non-graduates and graduates alike. Whatever path you’re coming from or stage in life you’re at, so long as you have a desire to learn we’d love to hear from you.

This is a contract role, initially for a 3-month post, and currently fully remote. Joining our growing product design team now will give you the opportunity to work with enterprise-scale customers on truly business-critical problems. Although we’re a small company thus far, we have a serious impact on huge customers.

You’ll be:

• Collaborating with product managers and business stakeholders to continuously engage our network of users and prospects in the market to act upon key business requirements and user insights.
• Using this insight to contribute to new feature definitions and work closely with the product engineering teams to bring your ideas to life, for example by getting involved with the team’s regular “3 Amigos” sessions.
• Delivering design via concept sketches, wireframes, interaction designs, user flows or prototypes, as required, to enable our users to gain actionable and relevant insight from their security metrics. For example, by browsing inventories of applications, devices and security specific information about their organisation.
• Carrying out competitor analysis and research for projects tracking industry, UX/UI trends and competitor sites and strategies.
• Seen as an advocate and source for inspiration for clean, simple user-centred designs within the team and business.

Our interview process

• Initial phone or online (Zoom) screen that can last 30-45minutes where we’ll tell you more about the role and the team and get to know you, your experience, current skills and future ambitions.
• One or more online (Zoom) interviews, each focussing on your hands-on UX skills as well as working with a team and within our organisation. In total these can last up to 2.5 hours.
• All shortlisted candidates will have a final 30-minute conversation with our VP of Product, Mike MacIntyre

Requirements

Who you are

You’re a user-experience (UX) designer who is able to work in our collaborative, iterative Product Team.

You will apply user-centred design methods to translate and understand Panaseer’s user needs, business goals, and technology capabilities into world-class user experiences on our SaaS platform. You are an expert in your field, passionate about what you do, and thrive working with other smart people to solve the toughest design challenges together as a team.

You have:

• Thorough working command of experience design tools such as Figma or Sketch
• Expert knowledge in user-centred design methods and techniques
• Proficiency in wire-framing and comfortable producing concept sketches and user-flows
• Proficiency in rapid, iterative prototyping
• At least two to three (2-3) years of experience in a professional UX role
• A portfolio containing examples of applications, transactional interfaces, or other technically complex UI
• Excellent analytical and process-oriented skills

You’ve preferably had some exposure to:

• Experience delivering work within an established design system
• Experience working in agile, collaborative environments
• Familiarity or experience with modern product development workflows
• A sensibility for the role animation and transitions play in a user experience
• Some experience of user-research and usability testing
• Prior experience in a tech start-up or agency

Diversity

At Panaseer we celebrate diversity and are an equal opportunity workplace. Panaseer is committed to encouraging diversity and eliminating discrimination in both its role as an employer and as a provider of services. Our aim is that our staff are truly representative of all sections of society and work in an environment where everyone is respected and able to perform to the best of their ability. Our policy is to provide equality and fairness for all in our employment and in our provision of services and not to discriminate, or favour, on the grounds of race, colour, religion, gender identity, sex, sexual orientation, pregnancy, nationality, national origin, ancestry, citizenship, age, neurodivergence, marital status, parental status, disability, medical condition, physical appearance or socio-economic status.

Accessibility - If you require accessibility assistance applying for open positions please contact [email protected]

Data Protection As part of the application processes Panaseer Limited will collect information about you including information provided directly by you and information from third parties. We will process this information as part of the recruitment processes. This information will be treated in accordance with our Data Protection Policy for Recruitment which can be found here.

To all recruitment agencies Panaseer does not accept recruitment agency resumes. Please do not forward resumes to our jobs alias, Panaseer employees or any other company locations.

A brief update on Covid-19 (coronavirus)

Simply Business is well prepared to deal with unprecedented events. We’re an agile business by nature – and our hiring and interview process is no exception. Due to the Covid-19 pandemic, some parts of our hiring process may take a little longer than usual. Please bear with us, and rest assured that we’re happy to hear from you and receive your application.

If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom – you’ll need WiFi and a laptop, or a 4G-enabled smartphone. If you don’t have access to either of these, or you need support with your application, get in touch with us at [email protected] Similarly, please email us if you’re not well, you’re self-isolating, or if you want to pause your application for a bit – we’ll be happy to keep you updated on future opportunities like the one below.

Technology. Award-winning customer service. Bleeding-edge data ability. Simply Business is a new type of insurance company, using all of the above to create the best possible insurance experience for small businesses and self-employed people. We love working here, and have even taken the number one spot in the Sunday Times Best Company To Work For 2015 and 16 lists; we’ve stopped entering now to focus on a few bigger projects, but you get the idea.

It’s a great place to work.

There are currently over 500,000 active Simply Business insurance policies in the UK alone. And we have offices in London, Northampton and Boston, USA. Talking of offices, ours are bright, airy and geared up for really smart working. We’re flexible, with plenty of remote workers coming in and out, and we believe work and life should be hand in hand, rather than a juggling act. So no need to worry about school pick-ups, or a horrible commute.

Our people are our most important asset, so we focus on building a working life that helps us thrive, not stick. Join us and you’ll be part of our journey to creating something even better, for our customers and ourselves.

We’re looking for an experienced digital Product Designer to help us redefine how insurance works for the entrepreneurs and small business owners who are the lifeblood of the UK and US economies. You’ll lead design within a cross functional product team focused on attracting new audiences to our global platform which already provides tailored, transparent insurance to over half a million businesses and landlords. Sitting in our talented Customer Experience Team you will have the support of teammates skilled in user research, customer insight, behavioural science and product design.

You should apply if:

• you can demonstrate how you obsess equally over the definition of the problem as you do the precision of the pixels
• you’ve a relentless curiosity with people; the decisions they make and why they make them
• your work shows empathy for customer needs, consideration of technical constraints and a focus on the business value of your solutions
• you’ve experience working on experiments with user researchers, and are able to identify the most appropriate use of qualitative and quantitative studies to inform design decisions
• you embrace collaboration and perform your best when you involve your product team in the design process
• you encourage feedback on your work and carefully consider how you ensure the feedback you offer to team members is useful
• you care about inclusive design and will ensure that accessibility standards are maintained as we evolve our design system
• you can show us a portfolio with detailed examples of beautiful interface design showing a command of design details such as layout, typography, colour, iconography, spacing and motion
• you are expert at using all the usual design software including Sketch, Figma, Zeplin, Invision and Principle

What are the benefits?

There’s all the serious (but important) stuff we call ‘core benefits’. On top of that, you can pick and choose from the more exciting options we offer – whether it’s a full gym membership or gym subsidy, comprehensive private health cover, extra holiday, or a National Trust pass.

The ‘core’ stuff Some of these will kick in once you’re confirmed in post, but here’s the summary:

• a salary that reflects your experience, our pay policy and the market we’re in from your first day, generous annual leave
• life assurance (financial cover for your family, should the worst happen)
• a cash plan to reimburse your everyday medical expenses
• an extra day off if you get married or move house
• an automatic enrollment pension (employer-matched at 5%)

The fun stuff We also have a great deal more to pick and mix from, with things like:

• a full gym membership
• private medical insurance
• extra days annual leave
• shopping vouchers
• dental insurance
• travel insurance

But there’s so much more to Simply Business than insurance and memberships. We also commit to flexible working options, smart working (our offices are kitted out for you to work when and how you choose), cycle to work, eye test vouchers, and season ticket loan schemes, and we have a handy online form to put in any training or conference requests.

Best of all, though, are the groups, clubs, and adventures that come with the Simply Business territory. Forget a simple Give As You Earn scheme (although we’ve got that too) – we trek the Sahara for charity, take you on weekends away, throw epic summer parties, and meet up for book groups, public speaking coaching, yoga, manicures, beer brewing, and lots, lots more.

Our values

Everything we do comes down to these five values – empowerment, authenticity, simplicity, learning and pioneering. In practice, these will mean something unique to every person at Simply Business, but if you’re considering working here, give them some thought. They’re at the heart of our story.

Empowerment

We believe in our people and the positive impact they can have so we enable everyone to stretch themselves

Authenticity

We celebrate diversity, avoid jargon and genuinely care about helping small businesses thrive

Simplicity

We attempt to simplify complex solutions to save our customers time and effort

Learning

We’re never done learning about new possibilities and act to explore them

Pioneering

We’re obsessed with finding new ways to create even better experiences

Role Overview

The Design Leader is a key member of the Mobility Accelerator leadership team, responsible for three core activities: 1) identifying customer needs and behaviours through research (observation, interviews, surveys, analytics, user testing) and advocating for user-focused solutions with Mobility BU customers; 2) defining requirements for a distinctive, branded, and differentiated user experience for B2B2C propositions; and 3) leading teams to create and deliver high quality digital experiences and artefacts (e.g., UX patterns, wireframes, screens, prototypes, design systems).

## Main Tasks and Responsibilities

Define the experience strategy facilitating work sessions with solution teams and users to define key design goals and requirements Auditing the landscape competitively and comparatively for inspiration as well as design ideas that can be utilized in the current design process Lead the user experience and product design efforts for the teams, ensuring the delivery of a high quality product Evangelize design thinking within the broader organization Produce high quality graphics and visual components Create prototypes that demonstrate the intended end user experience and key interactions Conduct user research to inform, iterate, and validate the product design, utilizing methods such as field observations, interviews, contextual inquiries, surveys, remote usability testing, A/B testing, etc. Collaborate with Hitachi leaders to ensure successful development, release, and launch of world class solutions

Qualifications

Key Skills and Experience

• Proven experience leading teams to deliver high quality, consumer products on a variety of platforms
• Able to design distinctive, intuitive creative artefacts (e.g., wireframes, task flows, screen mockups, prototypes)
• Understanding of component-based design systems that can be applied at scale
• Expert command of industry-standard design tools (e.g. Adobe Suite, Sketch, InVision, etc.)
• Experience conducting user research and user testing. Experience with quantitative methods and analytics is a plus.
• Exceptional collaborator with cross-functional teams from tech, design, and business
• Seasoned product development expert. Has built and managed multiple large-scale B2B products (or portfolios of products) in an agile environment
• Proven leadership experience in agile organization
• Strong communication skills with ability to articulate and optimize design based on the value to the user and the business
• Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications
• Passion to challenge the status quo and find new solutions and drive out of the box ideas – loves and embraces change
• Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust
• Not afraid to “roll up the sleeves” and seeks to go outside comfort zone to learn – pushes teams to do the same
• Empowers others to test, learn, and grow
• Experimental mindset to drive innovation

## Benefits Package

Company Funded Benefits

• Market competitive salary and discretionary bonus scheme
• Generous holiday entitlement - with the option to buy up to an additional 8 days per year
• A Holiday Banking scheme allowing you to bank untaken holiday to use another year
• Group Personal Pension
• Private Medical Insurance
• Employee Assistance Programme available to all employees
• Personal Accident Insurance

Voluntary Benefits (funded by employee) including;

• Cycle To Work scheme
• Gym Membership
• Dental Insurance with option to include dependent children
• Health screening
• Dining card

Company Overview

Hitachi Europe Ltd is a social innovation company with headquarters based in Maidenhead, England. The company’s European operations employ over 550 people to deliver services and solutions to customers in several key business areas. The company’s portfolio includes digital media products, industrial components and equipment, European procurement and sourcing, research and design, information systems.

HEU is also responsible for managing a Shared Services Group that provides the Company’s business units with a range of innovative and effective common services that deliver value, create ‘lean’ processes and support growth and development - including HR, IT, Legal, Finance & Accounting, Corporate Communications & Sustainability, and Business Development.

Who we are

Since 2014 Futrli has been on a mission to give every SME the opportunity to take control of their financial future. Through dedicated R&D this mission has evolved into developing a new category: Prediction Software. Predict, the most recent addition to Futrli’s prediction platform, is in-market. It is a completely new approach, technologically unbeatable, simple to deploy and scale, and has the SME’s workflow and needs at its core.

Our story is one of high growth, huge challenges and enormous opportunities ahead of us. It began with our founder and CEO, Hannah, who launched Futrli having needed to fulfil her own needs as a small business owner. Fast forward 6 years and we operate globally and have supported over 60,000 small businesses.

With multiple awards under our belt and a successful Series A funding raised in 2018 we secured possibly the strongest group of SaaS-focused European venture capitalists the market could offer. We have an impressive Board including Henry Lane Fox, one of the founders of Last Minute.com and Giles Palmer, CEO of Brandwatch. It’s an exciting time to be joining the team.

About the role

We’re looking for an experienced full stack Product Designer, with a solid experience of UX practice who is passionate about crafting delightful, easy to use digital products.

You will be adept at balancing business growth and customer problems, caring deeply about the impact of your work - to this end, you’ll be familiar with measuring the relative success of different designs and will value getting your work into the hands of customers so that the impact is clear.

A motivated self-starter, you’ll work in collaboration with our friendly team of product managers and engineers to iteratively design a user experience in our web products that deepens customer loyalty and engagement, ensuring they effectively complement our mission to help small businesses succeed.

You will be able to:

• Design solutions (from interaction flow to user interface)
• Set a vision for the user experience and collaborate with others to research and prototype concepts.
• Think holistically about the product eco-system and visualize the entire experience
• Identify problems in the system as well as opportunities to drive adoption & growth
• Work autonomously and take charge and responsibility for your work and the attention to detail needed.
• Produce and iterate over concepts and prototypes at pace. Be able to pragmatically distinguish when to apply high levels of attention to detail and when low fidelity concepts will suffice.
• Produce and maintain a design system and component library to enable consistent UX patterns to be applied throughout our digital products
• Identify design problems and devise elegant solutions.
• Take an active role in quality assurance and sign off of designs developed.
• Make strategic design and user-experience decisions related to new functionality and features.
• Take a user-centered design approach and rapidly test and iterate over your designs.
• Collaborate effectively with other team members and stakeholders

Requirements

With previous experience working on a SaaS product (especially in the fintech space) Our ideal candidate will;

• Love working collaboratively, as part of a multi-discipline team
• Have experience working with a lean, agile approach
• Have a growth mindset and be willing to own problems
• Have a fluency with visual and interaction design tools, including prototyping.
• Have an ability to develop a deep understanding of our customers.
• Be experienced in usability testing, A/B testing, and other testing methodologies
• Be passionate about resolving user pain points through great design.
• Will have scope to really make an impact on the business and make your own ideas and suggestions a reality.

Technical Requirements

• Three or more years of SaaS Product Design or UX and UI design experience.
• Expertise in using standard digital design software such as Sketch, InVision etc
• An understanding of progressive web design and what is possible in a SPA

Benefits

Choosing Futrli

• You’ll get a generous holiday entitlement
• Flexibility of working remote first
• You’ll receive a shiny MacBook to work on
• You’ll be a part of a true success story - and we’re only at the beginning!

We welcome people from all backgrounds who seek the opportunity to help build a future where small businesses can move independently. We encourage applications from people of all genders, races, ethnic origins, religions, abilities and sexual orientations. We strive to reduce unconscious bias throughout our hiring process. We don’t do ego’s, so if you have one - please leave it at the door. From our juniors to our chief team, no-one’s voice goes unheard. We’re looking for people who have curiosity, passion, and a collaborative spirit.

Badoo is looking for an experienced mobile designer to help take our portfolio of products to the next level, with engaging, innovative, seamless visual designs and user interfaces. You will be able to show us outstanding examples of your previous mobile designs, and be confident explaining how your designs have met desired product outcomes.

KEY ACCOUNTABILITIES

• Share ownership with our Design Lead of Badoo apps on iOS & Android platforms
• Build and maintain our design systems
• Work as a full-stack designer: you will take projects from conceptual ideas through to UX/UI concepts, final user flows, prototypes and assets delivery
• Be comfortable working across small tasks (such as increasing CTR on a particular screen) as well as working on the product’s key features
• Keep up to date with the latest guidelines and trends for mobile design
• Work in 1 week sprints in a SCRUM/Kanban hybrid, to tight deadlines as an integral part of the development process
• Work collaboratively with the design team - share your ideas and feedback on other designers work, as well as presenting your pixel perfect designs with confidence to founders and developers
• Continuously think about how to improve the experience of our users, and improve existing functionality

REQUIRED SKILLS AND KNOWLEDGE

• 2-4 years experience in designing mobile user interfaces for native mobile apps essential
• Experience working through multiple product build and release cycles (requirements > design > development > release > analysis)
• Experience creating elegant solutions to complex user experience problems
• Strong visual design skills evidenced by examples of where you’ve created pixel-perfect consumer products
• Expert level in Sketch
• Experience in creating interactive prototypes (Ideally Principle or Pixate; Proto.io, Invision also desirable)
• Experience creating navigation and page layout/templates, functional design, iconography, look and feel and style guides
• Strong typographic layout skills
• Entrepreneurial mindset
• Self-motivated with an ability to hit deadlines and work independently
• Solid communication skills and team-working capability
• An eye for detail
• Proactive and happy to take initiative
• Please submit a portfolio (or link to an online repository) illustrating the above with your application

Right now, we are looking for Product Manager with strong product development and UX/UI background to join our team at Globant!

If you are available immediately, even better!

You will get the chance to:

• Function as capability owner for one or more customer experience journey teams to deliver digital customer experiences.
• Work closely with regional and global stakeholders to understand business needs and strategic direction then build relevant solution mappings and concepts.
• Coordinate with multiple business, experience, and technical teams to define and deliver product vision, business case, and the product roadmap for the area of responsibility assigned to you.
• Work closely with business and product development teams to ensure epics and stories are correctly understood, prioritised, and delivered with a release plan that includes multiple market customer usage.
• Create and maintain materials that clearly communicate to stakeholder’s product capabilities and delivery roadmaps.
• Validate solution value post release through analytics review and market coordination events.

What will help you succeed:

• 6 years plus years’ of experience in Product Manager or similar roles - tech background and strong UX/UI background is essential.
• Technology familiarity with Microsoft Office tools and Adobe suite of products is a plus (e.g. Adobe Experience Manager)
• Experience presenting to C-level executives required
• Understanding the concepts of digital customer experience journey mapping and transformation, and how this translates into product development
• Experience in delivering customer journeys that are focused on conversion
• Ability to work and thrive in a fast-past, dynamic and at-times intense environment
• Very strong written and verbal communication skills
• Very strong analytical skills to understand / interpret and support translation of automotive customer’s business needs into application and operational requirements
• Strong problem-solving skills to support creation of workable solutions to automotive business problems, ability to understand and trouble-shoot anticipated and unanticipated changes
• Ability to understand complexities, nuances of stakeholder, core team members and vendor partners to ensure workstreams and activities are delivering
• A background in automotive is preferred but not required.

The position is permanent and you will need to be eligible to work in the UK.

Are you ready?

The big question: why on earth should a Digital professional like you work for a 150-year-old retail chain? Because we’re on a journey. Changing the way we operate. Learning to think nimble. Giving our teams the time and freedom they need to push boundaries within an ever-changing, ever-accelerating digital landscape, where we’re always testing, experimenting, and learning. Digital is at the heart of everything we do. Welcome to the home of Sainsbury’s Digital.

More about the role:

The Senior UX Researcher will work across digital products and services for the Sainsbury’s, Argos, Tu Clothing, Nectar, Habitat and Sainsbury’s bank brands.

• Hands-on delivery of a range of user experience research methodologies
• Managing daily operation of experience design research capability, plans and schedules
• Communicating insight and recommendations
• Storing and archiving data
• Helping to forecast budgets to assure capability and effective operation of experience design research function
• Adapting and evolving research service to meet priorities and demands of design and digital product teams
• Helping to maintain and assure quality of service and deliverables
• Establishing appropriate ways of working to manage demand, set expectations and provide effective operation
• Pro-actively plan and run research, based on experience design goals in line with group priorities and roadmap
• Representing the customer in all aspects relating to the digital experience
• Collaborating with other research functions and related teams across the organisation
• Acting as mentor to more junior staff

What we’re looking for:

• You will use a range of research methodologies applied to Digital development, including; Usability lab testing, eye-tracking, remote testing (e.g. whatusersdo), focus groups, guerrilla, survey production, card sorting and tree tests
• You’ll be well versed in the application of user experience research methodologies across mobile, desktop and tablet as well as group facilitation, lab moderation, depth interviews, observation, analysis and reporting
• You’ll be used to presenting to senior management, product managers, development teams, experience design colleagues and multi-disciplinary audiences
• You’ll drive engagement with other members of experience design, Digital teams and broader functions to clearly promote value and benefit of research and generate strong demand for the capability
• You’ll engage with colleagues and stakeholders to determine the research requirements and propose best approach
• You’ll be able to identify themes and headlines from research activity quickly and effectively and be able to communicate insight and recommendations articulately

We would love to see examples of your work, please ensure you include this with your application.

In return you’ll get:

• Colleague discount across the multi-brands – Sainsbury’s, Argos and Habitat
• Holiday allowance
• Bonus scheme
• Pension plan
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more
• Flexible working and job share conversations are encouraged. Across our multi-brands, we’re proud to be an equal opportunities employer that champions a diverse and inclusive culture. If you’re reading this, even if you’re not 100% sure you’re there with your experience, we’d still love to hear from you. If you’d like to find out more head to Sainsburys Digital

We are looking to add a UX/UI Designer to our team on a fixed term basis for 6 months. The Designer will be responsible for creating and sharing designs for a new customer service platform that will be used to support Customer Service Agents in effectively and efficiently answering queries.

This platform will be expanded over time to support other key processes such as claims assessment. A list of requirements, prioritised by the business, will be developed over time. This role will form part of the core team delivering the prioritised list.

What you will do:

• Understand business requirements for service platform and translate those into designs for the User Interface
• Create UX artefacts such as sketches, wireframes, customer journey maps, user flows and interactive prototypes
• Define the visual style and position relative to design guidelines
• Iterate designs based on feedback to produce production-ready products
• Manage end-to-end design process from discovery to go live
• Ensure digital product journeys are on brand, compliant and optimised
• Demonstrate understanding of market, technological, industry trends, user-centred design principles and research methods

The ideal candidate

• Proven work experience in UX design
• Innovative and collaborative
• Ability to work in an agile environment with multidisciplinary teams
• Proven track record of delivery UX solutions that enhance business KPIs
• Comfortable and confident in managing stakeholder expectations
• Working in a global environment (agency and/or client side)
• Have excellent communication skills including facilitation

Job Introduction

If Fitts’ Law, Gestalt Visual Perception Theory, affordances, research and confirmation bias are your bread and butter, then you’re the kind of UX person we would love!

We have big ambitions! Our National and Regional digital publications already reach an enormous audience, but we want to be much bigger, and do much better!

We’re aiming to change the way that our 10 million daily online users experience our digital products, and revolutionise the world of online news in the process. We’re a small, User Experience & Design team, with backgrounds and experience at many top digital businesses, and we need great creative people with drive, passion and a desire to innovate to come on board and help us make this happen.

Key Responsibilities

• You will have a solid background and understanding of UCD
• You will understand how to interpret user research and data to develop insights leading to working UX theories and concepts
• You know all about user experience, cognitive models, cultural modes of interaction, neurophysiology and how it affects perception, interaction principles, and why they are important
• You are able to demonstrate and articulate your approach to the UX process
• You are able to articulate / rationalise your experience design decisions
• You will be able to develop personas based on data / research, user journeys, wireframes (scamp to high fidelity , and interactive prototypes in Axure when required
• You will be able to create prototypes to express your experience design work
• You will be able to document and annotate your work clearly and concisely
• You understand the basics of what is technically achievable and design accordingly
• You will have worked on mobile, tablet, web projects
• You will have worked closely and successfully with developers
• You will have experience in using Sketch, Axure Pro, OmniGraffle, Photoshop, Marvel or Flinto and the Google apps suite
• You will be able to assist in developing surveys and conducting user testing as needed
• You have a UX/HCI/Product or Industrial Design qualification.

The Ideal Candidate

• You love working mobile first, but also understand desktop and other platforms
• You get a buzz out of working quickly, getting things live, and seeing how they perform
• You are a strong conceptual thinker & can develop UX strategy
• You have an interest in online news, how it’s presented, and what it could be
• You have an interest in getting under the skin of our users, both internal and external, and think that users are the most important people to satisfy
• You thrive on interpreting user research, and challenging it if you don’t think it’s robust
• You are happy working autonomously when needed and really enjoy working collaboratively with Design and Development team members
• You have a passionate interest in what’s going on out there in the world of User Experience, and keeping abreast of industry trends
• You relish the opportunity to innovate and help us evolve one of the UK’s largest news and content providers
• You are passionate about creating elegant, simple interaction & experiences

Package Description Standard Reach benefits package

Reach plc believe diversity brings benefits for our customers, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

The Covid Symptom Study app is the largest public science project of its kind anywhere in the world, with over 3.5 million users in UK, US and Sweden - half of them using it every few days. Developed by a team at ZOE in close collaboration with King’s College London, it provides data daily to the UK government and its users about Covid trends, as well as generating vital scientific research that has already been published in journals like Nature Medicine. The app is currently delivering one of the largest clinical trials in the world, with 800,000 users looking at the effectiveness of digital diagnosis of Covid.

ZOE is a health science company using data-driven research to tackle key health issues. By using artificial intelligence combined with digital technologies, ZOE enables large-scale scientific studies to tackle major global health issues: the impact of food on our health and COVID-19.

We’re looking to hire someone to head the product, who’ll report directly to the founder and be instrumental in the future growth of this product. Over time, this role can evolve into ZOE’s.

Responsibilities

• Own the product roadmap and drive product delivery with a team of world-class engineers, designers and scientists
• Work with our stakeholders both academic and government in order to evolve the product to suit evolving needs. You will need to balance the many competing demands
• Integrate usability studies, research and market analysis into product requirements to ensure retention as we prepare for a potential second wave later in the year
• Define and analyse metrics that inform the success of products
• Maximise efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
• Day-to-day execution of specs and priorities with Engineering, Research, Marketing and UI/UX Design

Requirements

• Proven experience designing and delivering a product, in a high intensity environment
• Previous experience working with cross functional teams.
• Data driven mindset
• Ability to build a strong relationship and credibility with Engineering and Science teams.
• Ability to iterate extremely rapidly with a “let’s try it” attitude, whilst being mindful of risks and pitfalls.
• Comfortable working with high levels of ambiguity, whilst being able to manage & influence multiple stakeholders.
• As comfortable getting hands-on as taking a step back and thinking strategically, proactively identifying issues and opportunities and tackle them without being told to do so. This is a small team so you must be willing to get involved with the weeds of this week’s delivery, alongside thinking about how we can develop key features in a month’s time.
• Intellectual curiosity & rigour.

Ideal Candidate

• Strong academics from a top institution
• Experience interacting with academics (they are special :-))
• Experience in working in particularly sensitive/regulated fields such as Health
• Previous experience as a start-up founder or early member of a start up team

What we can offer

• Competitive Salary & Share Options
• The opportunity to make the world healthier, and have fun learning about cutting-edge science across biology and genomics
• Active contribution against the fight with COVID19 and the opportunity to save lives
• An exciting early-stage start-up environment, without the funding worries, and with a commercial team that has built billion-dollar revenue businesses
• A crucial role as one of the first colleagues in a truly world-class multidisciplinary and diverse team

Description

About Patch

Patch helps you discover the best plants for your space, delivers them to your door and helps you look after them.

Having attracted over 175,000 customers with a 9.2/10 rating on Trustpilot and 150,000 plant fans on Instagram, we were recently voted 28th in StartUps 100 2020and raised over £7m in venture funding to scale rapidly across the UK and Western Europe.

What’s the opportunity?

This is an opportunity to shape one of the UK’s most exciting and popular new brands as it goes from scrappy startup to household name.

We are looking for a confident and experienced product designer who will work collaboratively with the product, engineering and marketing teams on our key initiatives. Someone who is passionate about designing based on insights from real people and can turn these insights into beautifully designed products and has experience across UX and UI.

This position would suit someone who is excited by the idea of designing a world-class user experience for a young but very fast growth startup.

The role is for 12 month FTC with the possibility to go permanent. No day rate contracts please.

Requirements

What will the job involve?

• Lead product design across the product lifecycle and multiple product launches
• Continue to establish Product Design at Patch
• Managing freelance UX and UI designers while building out our internal product design team over time
• Creating the relevant UI style guides, assets and UI component library
• Ensure our users are at the center of our product design process
• Work collaboratively with engineering, product, and marketing teams to find elegant and practical solutions to design challenges.
• Take full ownership of design from ideation to detailed UI Design
• Produce concepts and prototypes; knowing when to apply pixel-perfect attention to detail vs when to make low-fi sketches and prototypes.
• Produce detailed designs that are ready for the engineering team to pick up

What experience, skills and traits do I need?

• You have at least 4 years of experience designing consumer-focused digital products
• You are a great designer and love what you do
• You’ve shipped several consumer products
• You have worked across UX and UI design
• You’re a strong communicator and enjoy working collaboratively
• You can translate concepts and brand identity guidelines into mockups, wireframes, sketches and prototypes that lead to intuitive user experiences
• You have experience in user research and testing and are happy talking directly to customers about products you are designing
• You take a user-centred design approach
• You are interested in the design process and how to improve it
• You have experience defining requirements and working directly with Engineers and stakeholders through the delivery process.

Nice to have:

• Experience designing for e-commerce,
• Experience designing for responsive web

Benefits

### What’s in it for me?

Patch offers a number of team-wide benefits and perks but if there’s something that’s important to you that’s not on this list, let us know.

• An opportunity to bring online one of the world’s last remaining offline industries
• Highly competitive salary
• Generous plant allowance to help you bring your own home to life
• Monthly team outings (recent and upcoming trips include Kew Gardens, Amsterdam, Hampton Court Flower Show)
• Flexible working arrangements, as long as the work gets done
• Coaching/mentoring budget to help you with your development
• Patch HQ is a beautiful unique building, just a moment’s walk from Queenstown Road train station. As you’d expect, it’s full to bursting with plants. Right now, our HQ staff are working remotely.

WHAT’S YOUR NEW ROLE ABOUT?

DAZN X is a creative collective. We’re responsible for designing the DAZN experience: an unparalleled sports streaming service, for all of our fans, all over the world.
As a UX writer at DAZN, your role will be collaborative as you work together with our designers, creative technologists and researchers and product managers to create engaging, next generation streaming video experiences on mobile, web and TV.

You’ll write original copy designed to engage, help, inspire, inform and direct users to where they need to go, from help page articles to landing pages seen by millions of our fans all over the world, to buttons, labels and icons in our core UI. You’ll work closely with our partners in Brand and DAZN Creative to implement the core pillars of our brand language, tone of voice and overall proposition into our product. Words are your medium of choice: long form and short form agnostic, you write fluently and fast, and understand the nuances between text placed on a web interface to promote action, to writing to engage sports fans globally to return back to our platform to watch the latest live action and share with others everywhere.

DO YOU HAVE THESE ESSENTIALS?

• Solid experience from previous roles in writing/editing UX/UI copy for web and mobile digital products, TV experience a plus
• Strong written, verbal communications
• Implement brand language/tone of voice into our core product and UI
• Understand the intricacies of writing copy that needs to work globally, with and for varied stakeholders throughout the DAZN business
• Interest in content, brand and design strategy
• Great tone of voice development, proofreading and editing skills, as well as writing copy/writing guidelines
• Ability to work with researchers to understand impact of your work and working iteratively with designers, developers and product partners to collectively improve over time
• Experience writing for CRM and marketing campaigns
• You enjoy teaching others, and can act as an internal consultancy on best copy practices with other teams

IT WOULD BE COOL IF YOU ALSO HAD…

• Experience working in a global team and working with local markets, adapting product design copy to local contexts
• Experience working for an OTT product
• Love and geek out over design

HERE’S A LITTLE MORE ABOUT US…

At DAZN, we bring ambition to life.

We are innovators, game-changers and pioneers. There are no limits to what we can achieve. So, if you want to push boundaries and change the world, DAZN is the place to be.

As part of our team, you’ll have the opportunity to make your mark and the power to make change happen. We’re doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We’re using world-class technology to transform sports and revolutionise the industry, and we’re not going to stop.

Because for us, it’s all about Limitless Ambition - never settling, always restless, always wanting more for our customers. We’re growing fast and have made a big impact so far, and that’s just the beginning. There’s so much we can do. Working with us is exciting, empowering and truly global.

If you’re ambitious, inventive, passionate, brave and supportive, then you’re the kind of person who’s going to succeed at DAZN. Come and join our team

DAZN – who we are and what we do:

• Headquartered in the UK
• 2,800 employees in over 24 countries.
• We are home to DAZN – the largest, fastest-growing global sports streaming service
• DAZN is live in Spain, Italy, Germany, Austria, Switzerland, Brazil, the USA, Canada, and Japan.
• We guarantee affordable access on all devices including TVs, smartphones, tablets, games consoles and PCs
• We work across every aspect from broadcast planning & production through to content distribution & commercialisation
• We run some of the world’s most popular sports sites, including Goal, Sporting News and Spox.

To find out more visit: https://careers.dazn.com/

WHAT YOU’LL DO

You will be responsible for driving the experience of our remote working culture at BCG. You will work as part of a multi-disciplinary Agile team as the UX lead focused on our meeting experience.

You will have the unique opportunity to work on multiple high-visibility projects that support our BCG employees. We’re looking for a creative, service-design oriented individual who can find ways to help our employees engage with off-the-shelf enterprise software.

On the product team, the IT User Experience Lead II will be responsible for two key things:

• Work together with the product owner for the creation of the UX design (iteratively)
• Collaborate with the rest of the team for the execution of the design vision and illustrate how the experience journey improves over time

To support your responsibilities on the product team you will:

• Drive and synthesize customer discovery and understanding through contextual interviews, job shadows and usability studies with employees across the company, learning how employees engage and collaborate across a variety of business capabilities and technical systems
• Facilitate design thinking and working sessions across multiple disciplines to build shared understanding, consensus and forward progress against deliverables
• Create service blueprints, process flows, information architecture diagrams, wireframes, prototypes or other artefacts required to build shared understanding across multiple disciplines
• Collaborate with other UX Design professionals to establish and document best practices for consistently gathering and detailing customer understanding;
• Create sustainable and effective mechanisms for evaluating delivered solutions

You should be comfortable jumping straight into the wide range of design tasks as part of a globally dispersed team. On-the-job learning will go hand-in-hand with guidance and formal training opportunities. You will work on a range of projects and support extended teams with design best practice to enable us to continue keeping our employees at the centre of everything we do. You can expect to have an impact at BCG from Day 1!

YOU’RE GOOD AT

• Being curious about people, their behaviour and the digital landscape.
• Balancing an understanding of what can and can’t be changed in enterprise software
• Working in an agile product team
• Being an active listener and experienced interviewer who enjoys using great questions to help participants drive the conversation
• Comfortable adapting your chosen process and methods to address the needs of specific projects, without significant guidance.
• Running usability tests in a non-academic setting, and socializing your findings to stakeholders
• Communicating with all stakeholders, especially those not familiar with the design discipline - knowing when to listen, when to contribute and when to evangelize
• Absorbing large amounts of information and use it to produce simple designs, product interactions and improvements
• Developing wireframes, visual mock-ups and user flows that effectively communicate designs and user interactions
• Creating rapid prototypes to validate design and process concepts with stakeholders and users
• Recognizing and predicting use cases and user interaction and incorporating them into designs
• Having a clear understanding of “good” vs “bad” design, and why
• Incorporating use cases, personas, and user behaviour into elegant designs
• Demonstrating high level of self-motivation to take initiative beyond your normal duties to find creative and effective ways to accomplish tasks
• Demonstrating the ability to work independently as well as collaboratively across disciplines
• Being comfortable regularly authoring PowerPoint presentations and conveying research findings, recommendations, and designs to project teams

YOU BRING (EXPERIENCE & QUALIFICATIONS)

Education: You will have a degree in Human-Computer Interaction, Interaction Design, Computer/Information Science, or similar; or equivalent practical experience.

Experience:

• More than 5 years’ experience leading generative and evaluative research, information architecture and interaction design engagements, ideally for a variety of complex digital applications.
• Presentation skills, which can be demonstrated through the presentation of your interactive design portfolio.
• Familiarity with creative design thinking as well as good understanding of UI/UX best practices, information architecture, Gestalt principles, and design psychology.
• Business know-how: Understanding of business metrics and the ability to translate company goals and objectives into digital experiences
• Software: You will be proficient in design and prototyping tools (e.g. Adobe Creative Suite, Adobe XD, Sketch, InVision). Since the role demands regular presentations of visually and verbally engaging content you will be proficient in software that aids the delivery of high-quality presentations.

YOU’LL WORK WITH

You will be part of the internal User Experience Center of Excellence. This is a globally dispersed team, located in London, Boston and New Delhi. You will work closely with our internal stakeholders globally and will be comfortable working tightly with passionate engineering and product teams that are concerned about the creation of a great user experience.

YOU’LL BE TRAVELLING

Yes (20%)

YOUR EMPLOYEE TYPE IS

Regular

YOUR JOB TYPE IS

Full time

WHO WE ARE

BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible—and unlocking your potential to advance the world.

Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.

EQUAL OPPORTUNITY

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

About Us

Receipt Bank is a FinTech business on a mission to change the world of accounting and bookkeeping. Our products allow 360,000+ SMEs and their accounting partners to automate bookkeeping processes through our award-winning machine learning capabilities. Founded in 2010, we have grown consistently year-on-year, opened offices globally and won several awards along the way. January 2020 saw us close $73m in our Series C, and we are using this investment to invest in our people and to build a product which will give small business owners and their advisors the most precious commodity - time.

Role Summary:

We are looking for a Director of UX Research & Design to join us for a 12 month maternity cover. Our current Director of UX Research & Design will be taking time out from late September and we are keen for there to be a thorough handover before then.

The new Director of UX Research & Design at Receipt Bank will, first and foremost, be the principal head of the UX department. They will take responsibility for putting together key UX personnel to form, not just a department, but a team. They will ensure that the team is highly engaged in UX department activities whilst developing individual and team development goals.

In this leadership capacity, they will also mentor, encourage, foster, and support intelligent innovation and risk taking in order to create and deliver business models that improve the consumer interaction and experience with the product and deliver the best financial performance to the business.

The Director of UX Research & Design will be a champion of design best practice and setting the user experience strategy. This will involve leading and coaching a cross functional team of researchers, designers, strategists and content writers. The Director of UX Research & Design will be tasked with setting clear goals, managing resources accordingly, creating product roadmaps and mentoring stakeholders towards growth and success.

About you - what we are looking for:

• Thorough knowledge of UX research methods (quantitative and qualitative) and how best to apply them within the development process.
• Excellent leadership and UX evangelism with a proven ability to work successfully with Product and Engineering
• Ability to communicate effectively at all levels, collaborate to solve problems, present design and sell solutions, and keep colleagues informed.
• Can collaborate with stakeholders, product managers and development teams to iterate existing products and design and build new functionality.
• Expert understanding of interaction, usability and visual design principles and the tools used to produce these (Sketch, Photoshop etc)
• An enabler of people and a person who loves to see your team grow and succeed
• Instinctive ability to supervise and support the creation of user flows, wireframes, information architecture, interface mockups and final UI designs which synthesize user data and research
• A natural champion the user experience for all users, including clients as well as end users by ensuring the company follows a user-centred, iterative design process

The process:

We are currently living in unprecedented times and as a business we’re conscious that whilst hiring this role we will not have the opportunity to meet candidates face-to-face. We are therefore dedicated to giving applicants the opportunity to meet (virtually) a number of people across both the R&D function and wider business during the formal interview process. We hope this will give a true flavour of our culture and values. We would also like to provide the opportunity to demonstrate skills beyond just what is exhibited on a CV, and ask applicants to take an extra few minutes to answer the questions attached to this application form.

Description

We’re looking for someone to own the shape of the product in a Senior User Experience (UX) role. The ability to conceptualise, and lead UX Projects from beginning to end is a crucial part of this position. Knowledge of the US Finance or Pensions industry would be a big plus.

This role will also be client facing from time to time, so being able to talk directly about your work to people who are not familiar with design is key.

Main responsibilities:

• Become a brand guardian for Smart Pension from a UX perspective.
• Ensure all our messaging stays on brand and is delivered on time.
• Ensure our customer needs are met at all times, whilst balancing this with Smart Pension requirements.
• Work alongside other Design specialists to carry projects through from Research, into Design & Implementation.

Requirements

• Very strong experience designing for both web and mobile.
• Experience with Journey Mapping and User Journeys.
• UX Project lead experience.
• Familiar with JavaScript, CSS, Grid systems, and web framework libraries so your designs are directly compatible with front-end implementation.
• Used to working with: Sketch/InvisionApp/Zeplin or similar.
• Experience working with a host of technical specialists including other Designers and Engineers.

At Smart, we’re a diverse team, made up of people from different backgrounds, experiences and skills. Our goal is to build great products to help people plan for their financial futures. We’re constantly developing new ideas to help people look after their pension schemes, in the UK and abroad. We’ve grown to a team of over 200 talented people, all dedicated to creating the best experience for our customers. If you think you can help, come and work with us.

Our updated Recruitment Data Policy is here https://www.autoenrolment.co.uk/pdfs/careers/recru… Please click on the link if you have any questions about how we store your data or to know your rights.

Benefits

• £500 personal training budget to spend on books, courses, conferences or training materials to help you develop.
• Health Insurance (via Equipsme) including Dental, Eyecare and EAP.
• Death in Service via Unum (4 x Base Salary).
• Season ticket loans.
• 5 week sabbatical after 5 years.
• 25 days holiday per year plus bank holidays. 1 extra day holiday after 2 years and then every year up to a max of 30 days holiday.
• Free nails and barbers once a month.
• Massage twice a month (only £5 for all employees) with the money going to Smart’s Charity.
• Enhanced maternity and paternity (maternity - 6 months fully paid / paternity - 3 weeks fully paid).
• Access to PerkBox.
• Access to Smart Rewards.
• Pension scheme via salary sacrifice. Smart Pension will match your contributions up to 5% of your salary.
• Cycle to work scheme.

Description

Reporting to the Lead Product Designer, the Product Designer for the Nuke Family plays a key role in the media production design team. Responsible for contributing to the design effort across the largest product family in the division, your role is to translate real world client requirements into insightful, effective and user focused design specifications to ensure that the product management team’s vision is realised.

Responsibilities:

• Draw upon your knowledge of UI/UX design to create innovative designs and workflows for product features.
• Engage with engineering teams to elaborate on conceptual ideas & design logic, and where appropriate, adjust designs as technical and workflow constraints arise.
• Interact with customers, both in-person and online, to help develop user stories and design specifications that meet client requirements.
• Work closely with the product and engineering teams to distil functional requirements into user stories and acceptance criteria.
• Take part in regular design critiques with fellow product designers to receive and provide feedback on work currently in progress.
• Become a subject matter expert and one of the key points of contact for questions on the features under your remit.
• Contribute to the longer term high-level design of the product UI/UX through collaboration with fellow product designers.
• Manage your own time and projects effectively.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sexual orientation, age, marital status, veteran status or disability status.

Requirements

• Degree in User Experience Design or a related field.
• Design experience in the technology sector or relevant experience in the visual effects industry.
• A strong design portfolio displaying interaction design and visual design skills.
• Good working knowledge of design tools e.g. Sketch, Illustrator and InVision.
• Interest in, or knowledge of compositing and visual effects.
• Ability to clearly communicate design ideas and rationale.
• Must be organised and have an eye for detail.
• Ability to prioritise & manage work to critical project timelines.
• Excellent interpersonal & communication skills.
• Ability to work independently & collaboratively.
• Self-confident, flexible & able to find clarity in ambiguous situations.
• UK Based, London office.
• Ability to travel as needed (max 2 weeks per year).

Benefits

• 25 days holiday + bank holidays
• Pension scheme & life assurance
• Health cash plan & medical insurance
• Season ticket loan
• Company’s social events
• Beer O’Clock Fridays
• Gym Discounts
• Learning & development plans
• Foundry’s discount & saving scheme

The Opportunity:

You will be an integral part of the Product Development team as a product designer at LoveCrafts, developing features for LoveCrafts.com.

We are looking for a Product Designer with strong UI and UX experience able to think creatively and push the product to the next level.

## What you will be doing:

Reporting to the Senior designer who will be working closely with you. You will be a part of the Product team including Product managers and the Senior designer.

• Collaborate with product development team, project managers, developers and QAs in order to develop a consistent and design led product.
• Be a key member of the design team and Product team, setting and following a high standard design quality for our digital products, brand and design culture across the business.
• Responsible for designing everything digital across all platforms considering multiple devices and best practices for responsive design.
• Design for mobile first and follow latest design trends and best practices.
• Deliver best in-class UI/UX experience designing wireframes, concepts, user flows, prototype, hi-fi and more around user and company needs.
• Produce simple, beautiful and pixel perfect layouts where typography, colour, graphics and images are in tune.
• Create multiple design options for discussion and is able to present and help setting the right design direction in partnership with the Senior designer.
• Work closely with developers to implement perfect and accurate designs.
• You will be involved in iterative design streams creating prototypes and support/conduct qualitative user research to validate ideas quickly and minimise engineering effort.

Who you are:

• You have a beautiful portfolio showcasing your projects with a design thinking process and modern UI.
• You have experience designing for responsive web, defining UI styles, working with a pattern library or design system, and a good understanding of interaction design.
• We use Sketch, Zeplin and InVision here day-to-day. We also use Figma as a supporting tool which potentially will be our primary design tool. So you are highly competent using these tools and you have a good understanding of HTML and CSS.
• You have a good knowledge of UX methods and love knowing your users and bonus if you have experience conducting user testings.
• You can present your idea/design solution with your team members and iterate it as you receive feedback from your team, users and stakeholders.
• Bonus if you have experience working in cross functional teams in an agile product development environment.

What we’re offering:

• Competitive salary to reflect your skills and experience
• Options over shares
• Employee benefits package including - Private Medical Insurance, Health Cash Plan, Pension Plan, Cycle to Work Scheme
• Room to learn and grow
• Smart, kind colleagues and supportive team
• Central London location (working from home during this quarantine period)
• Working environment that values technical excellence
• Autonomy - freedom to make your own decisions and to get stuff done
• The choice of hardware to work on

If this sounds like the role for you, do get in touch. We’re looking forward to hearing from you.

About us

At LoveCrafts we’re building online communities for crafters: homes for makers where they can find inspiration for their latest projects, learn new techniques, easily source all their supplies and share their creations with like-minded makers around the world.

Since launching in 2012, we’ve grown incredibly quickly. Our membership in the prestigious Future Fifty and 20th place on the FT’s list of fastest growing European companies is thanks to the hard work of our team of smart, kind makers based in London, Kyiv and in the USA. We’ve been fuelled by investment from Europe’s leading venture capital firms; Balderton Capital (LoveFilm, The Hut) funded our Series A round, followed by Highland Europe (Photobox, WeTransfer) and most recently Scottish Equity Partners (Skyscanner, Matches Fashion).

We’re playing with the very best in web, mobile, social, commerce and media technology as we create the perfect digital business for all things craft related. Our team is filled with ambitious, curious, entrepreneurial and occasionally kooky makers. We hire and nurture inquisitive, creative minds looking to flourish in a supportive and collaborative environment.

Diversity is important at LoveCrafts. We aim to attract the widest range of talent into our business to enable us to create an inclusive working environment, and to reflect and understand our customers and their needs. We welcome applications from all individuals, regardless of age, gender, ethnicity, disability, sexuality, social background, religion and/or belief. We aim to create a modern, flexible work environment that supports everyone to do their best work and therefore, we are open to having conversations about flexible working for all roles, unless operational requirements prevent otherwise. We are committed to providing a working environment where everyone’s individuality and unique contributions are recognised, valued and respected and where all of our employees have equal opportunity to grow and attain their full potential.

EDF has ambitious objectives for Digital. Already our principal customer contact and engagement channel, we aim to grow digital’s volume, breadth and quality in line with our ambition to place digital at the centre of all our activity.

Join us as a Digital Design Manager and be responsible for leading the creative execution and implementation of all EDF’s Customers’ front-end design capability, including Information Architecture, UX and Interaction Design.

You will be fully accountable for managing, maintaining and delivering a suite of design principles across the digital channels, the role will ensure best practice is ingrained within cross-channel customer journeys for EDF’s Customers to meet our digital ambitions across sales and service.

The Opportunity

• Digital is our principal customer contact channel, and we aim to continue to grow volume, breadth and quality in line with our ambition to place customers at the centre of all our activity and strategy.
• This role is a key decision maker for evolving user-centred design standards throughout the customer experience and will be a key influencer across our business.
• The role is responsible for ensuring EDF has clear design standards and uses data and insight to develop effective customer-centric capabilities, within a Customers Digital team expected to underpin £multi-million benefits to the business as part of exceptional customer experiences.
• The Digital Design Manager will have full accountability for the end to end management of our agency partners. They will lead the tender process for new partners joining our PSL, while managing the performance of existing partners, ensuring delivery of the most efficient and effective solution

The Person

• Under the framework provided by our Brand team, the Digital Design Manager will be accountable for the total digital development of the EDF brand across all digital channels, in partnership with the brand owners
• Accountable for the suite of standardised digital design assets, developed using user-centred design, to underpin the delivery of outstanding customer experience and business objectives
• Drive the use of data, insight and performance metrics to ensure design best practice, including usability and accessibility
• Coach, develop and provide thought leadership to a team of experienced UX and UI practitioners to continually grow EDF’s internal capability in user-centred design
• Define and own the budget for external design agencies including the end to end external design agency process
• Have the authority and ability to assess and drive quality of output from design agencies, including agency allocation, together with portfolio activity assignment & management
• Manage and influence relationship with internal customers, taking ownership of planning, execution and measurement of design activity

The Skills

• A customer-centric professional, with demonstrable experience in definition and managing end-to-end user-centred design processes
• Management experience delivering digital design solutions
• Strong collaboration and leadership skills that inspire team performance and a culture of continuous improvement
• Demonstrable experience for tracking operational performance and defining and managing systemised process improvements within large organisations
• Excellent collaborative concept creation and proposition development techniques and skills
• Familiarity with principles and processes associated with digital conversion metrics across services and sales
• Strong understanding of design software and techniques, and an ability to ensure internal and external agencies adhere to high-quality principles to maintain an exceptional customer experience
• A strong strategic thinker
• Excellent communication, influencing and organisational skills
• Familiar with and conversant in digital technology, development methodology, product management, marketing

Description

We’re recruiting for a digital product designer to shape the customer experience across our portfolio of products, including web, Android, iOS and commercial management solution.

About the role

As Product Designer you’ll envision how people experience our products and bring that vision to life in a way that feels inspired and refined. You’ll weave user research, experience design, iconography, typography and colour together to help our users successfully navigate our products.

You’ll work across the entire design lifecycle. Collaborating with product managers, engineers, and cross-functional stakeholders to understand requirements, you’ll start with the problem, using data and customer research to understand the root cause and start to ideate innovative solutions.

Here’s an idea of your day to day:

• Communicate the UX with wireframes, flow diagrams, storyboards, mockups, and/or high fidelity prototypes to get feedback and iterate accordingly
• Support the continued development of the design function by providing mentoring, coaching and training
• Integrate user feedback to make sure our products are user-centric
• Advocate for the prioritisation of design-centred changes, refinements, and improvements to maintain high-quality standards
• Partner closely with Engineering to ensure high implementation quality and consistency
• Contribute to the shared platform design language by developing specs for common components and patterns to ensure consistency across our products and platform

While our team are currently working fully remote, once we return to the office you’ll be based out of our HQ in Camden at least 2 days a week.

Requirements

About you

You’ll be an experience digital designer, with a strong portfolio of work supporting your experience creating UX and UI experiences.

• Experience designing for web, Android, and iOS
• A full stack designer, strong across both UI and UX
• Excellent problem-solving skills and familiarity with technical constraints and limitations as they apply to designing for platforms such as desktop and mobile (i.e. Android and iOS)
• Experience building and documenting design systems
• Experience creating user flows and wireframes to building user interface mockups and prototypes
• Strong visual design skills
• Strong understanding of design process, methodology, and human-centred design

We’re all about growing and developing our teams to provide them with all the skills they need to be successful. So it’s not essential to have all the criteria below, but it’ll give you a head start if you have some experience in these areas.

• Exposure to B2B and B2C
• Experience in a start up or scale up environment
• In-house design experience
• Skills in communicating and influencing product design strategy

Benefits

We trust that our team has the best interests of our customers at heart, which means we trust you to know what’s needed to get the job done. Whether that’s working the hours that suit you, setting you up for remote working or making sure you have the right kit, we’ll work with you to create the right environment for you to succeed. Plus we know it’s not all about work! That’s why we also offer benefits like unlimited holiday and enhanced maternity leave.

We want teams that enjoy spending time together. So we’ve built a culture that encourages teams to get to know each other - we run company-wide away days and annual retreats to get us away from the desk. Our in-house chef provides a freshly cooked lunch every day, giving us the opportunity to catch up over great food (check out whatsjuliecooking for some inspiration!)

Our teams work hard to make JustPark a success, so it’s important to us that they can share in that success. That’s why we offer stock options to every member of the team. We work hard to achieve some ambitious goals with the knowledge we’re building something truly valuable.

We’re in this for the long term, and we have big ambitions for the future. To help us get there, we want to grow our own superstars from within. We fund additional training, provide mentoring and work with you to develop a career plan so we can help you get where you want to go, too.

To learn more about our team, check our careers page or read our Glassdoor reviews. We also regularly post updates on our company culture and our products on LinkedIn, Facebook and Twitter.

Introduction

The Economist Group is the leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from newspapers and magazines to conferences and electronic services. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world.

With a growing global circulation and a reputation for insightful analysis and opinion on every aspect of world events, The Economist is one of the most widely recognised and well-read current affairs publications and the foundation of our digital consumer product portfolio.

We are developing a world class product management organisation and have an exciting opportunity for an exceptional individual to join our product leadership team to drive digital product activities in the core Economist consumer publishing business.

Organisation:

• Reports to the Chief Product Officer (based in London)
• Works with Head of Product for our website and mobile apps and the Head of Customer Journeys Product who looks after customer acquisition and retention for our subscription product
• Close working with senior functional stakeholders across a matrix structure, especially editorial and circulation

Accountabilities

How you will contribute:

• A design leader who is both a great people manager and a practitioner able to teach and lead a team of 9-10 people including UX designers, digital designers and a dedicated UX researcher working on our Economist.com website and mobile apps. In the US, this role would equate to a Director or Senior Director level.
• This team has recently been created by merging our design and UX teams and we are now looking for a leader who can lead both UI and UX design to create an effective product design team, working under the guidance of the Chief Product Officer (CPO)
• First order of business will be coming up with the right team structure and coaching team members to become more T-shaped designers
• Since the team is small, you will be a hands-on leader and will create the right meeting cadences and ways of working including design reviews and design hand-offs.
• Most importantly you will coach the team on UX and design best practices, evangelize product and customer discovery and help prioritize all the design work, so we get the most effective use of the talent on the team.

Experience, skills and professional attributes

The ideal skills for this role include:

• Previous experience of leading a design team composed of both UI and UX product designers
• Experience with customer and product discovery and the ability to evangelize that among designers, product managers and stakeholders
• Strong visual design chops demonstrated through previous work guiding the work in designing apps and websites
• Good at hiring and spotting design talent and nurturing it
• Experience managing design projects through their entire life-cycle from research to wireframes and user flows to visual design, collaboration with engineers and product managers and design user-acceptance testing (UAT)
• Good people management skills
• Track record of collaborating and partnering with product in creating great user experiences
• Experience handling not just product design but also customer journeys across multiple touch-points

Must have skills and traits:

• Builder: knowledge and experience in creating a thriving design practice within a product organization from the ground-up
• All-rounder: great balance of visual design, taste-maker skills with analytical chops of qual and quant research and using analytics to make design decisions
• Coach: An amazing coach for a pretty junior but very talented team
• Project manager: For our design team to earn the trust of product, engineering and wider stakeholders, you need to be able to shepherd the work efficiently and with speed
• Diplomat: You need to be a great communicator and team player with the right communication style to win over stakeholders and get them collaborating with you and your newly created team. Most importantly you need to get approvals on designs to unblock your team

If this role matches your skills, experience and motivations then please submit your CV with a covering note identifying why you feel you would be a great addition to the team along with your salary expectations.

In return, we provide a supportive and progressive environment with a wide range of opportunities for you to grow both personally and professionally.

The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, gender, race, colour, religious beliefs, disability, sexual orientation or age.

Application FAQs

How to apply: Please submit your CV, along with a covering letter outlining your suitability for the role. Your CV should include a link to your portfolio.

Shelter is looking for a talented Senior UX/UI Designer to join our expanding UX team.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change ¿ with individuals, in communities, across society ¿ and leading the way to a safe home. This is your chance to play a part in the fundamental change we are striving to achieve.

As a cross-functional Digital team, we help by doing smart design work that improves our digital offering, the helpline, and our centres around the country. We also build digital tools to campaign for change, and fundraise to keep Shelter running. With a brand-new strategy in place that puts Digital front and centre; this is an exciting opportunity to help shape how user experience, research and service design can provide the best experience for our users.

About the role

As a Senior UX/UI Designer, you’ll be responsible for designing digital products and experiences that are usable, accessible and bring Shelter’s brand to life. You’ll be identifying opportunities through a range of research methodologies and collaborating with subject matter experts in order to craft great experiences for our users.

Reporting to the Lead UX Designer, you’ll be working closely with Shelter’s product managers for Fundraising, Campaigns, Services and Brand, and helping to influence the wider stakeholders in order to create change. We’ll rely on you to contribute to our design system and to help define our design principles and ways of working. Put simply, you’ll do all you can to help ensure that Shelter is at the leading edge in digital design.

About you

We’re looking for someone with an understanding of UX best practises, but who also excels at crafting delightful UI. You’ll be happy working independently, or in collaboration with our team of UX Designers, Service Designers and Researchers. You’ll have an understanding of accessibility best practises and experience of applying them. An understanding of HTML & CSS would be an advantage.

We’ll need you to work across various design stages from concept through to final delivery. You’ll do this by sharing knowledge, facilitating collaborative workshops and leading ideation sessions with Digital as well as non-UX teams. You’ll be as comfortable using design tools like Figma/Sketch/Balsamiq/ Axure or similar, as you are sketching ideas with a pen and paper. Above all, you’re happy working as part of a fast-paced, Agile team.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people who have been homeless or have been at risk of homelessness. We are facing diverse problems, so we need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

£36,493 per annum pro rata including £4,570 London Weighting