About the role
As a UX Designer at the UK’s second-largest employer, you will craft experiences that help our diverse colleague and supplier base work better.
You will discover new opportunities and create intuitive, effortless solutions that improve every stage of the colleague and supplier experience.
Our work spans a captivating variety of platforms, technologies and experiences, including:
The lifecycle of a product, from development through to store ranging.
Stock, service and security operations in our stores.
Colleague lifecycle, capability and development.
Internal communications and colleague networks.
Our impact in numbers
Our colleagues use a wide range of devices, applications and systems to do their jobs. We support broad areas of the business, including distribution, offices and stores.
Our teams are global, with colleagues working across the United Kingdom, Republic of Ireland, India and Central Europe.
360,000 colleagues globally.
270 different role types.
84 departments.
10 business divisions.
What is in it for you
We are all about the little helps. That is why our Tesco colleague benefits package looks after you both in and out of work. Find out more.
Annual bonus scheme of up to 20% of base salary.
Holiday starting at 25 days, plus a personal day and bank holidays.
Private medical insurance.
26 weeks of maternity and adoption leave at full pay, after 12 months of service at the qualifying date, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay.
Six weeks of fully paid paternity leave.
Free 24/7 virtual GP service.
Employee Assistance Programme for you and your family.
Free access to a range of experts who support mental wellbeing.
This is a shortened summary. Please refer to our policies for full details.
You will be responsible for
Lead large and small projects from start to finish, redefining complex experiences into simple, intuitive solutions.
Take part in all UX activities, including discovery, design sprints, sketching, wireframing, low-fidelity prototyping and service or customer mapping.
Partner with Product Managers to understand and define customer problems and build testable hypotheses that improve the customer experience.
Champion human-centred design inside and outside your team.
Work within and across Agile squads to design, develop and improve experiences across our digital products.
Partner with UX Researchers to help teams develop empathy for customers, including those with disabilities, and advocate for their needs through A/B testing, unmoderated usability testing and more.
Use quantitative data and partner with the Analytics team to inform your work.
Work closely with multidisciplinary teams to identify new opportunities for improvement.
Collaborate with UI Designers, Researchers, Engineers, UX Writers, Service Designers, Product Managers, Data Analysts and business partners to explore, build and deliver designs.
Help facilitate business and user workshops, running effective conceptualisation and participatory design sessions.
Produce design solutions that apply inclusive design principles and align with W3C accessibility guidelines.
Deliver valuable, high-quality and consistent work at pace by using our Digital Design System and its standardised foundations, components and patterns.
Collaborate with the Design System team to evolve the system in response to user needs.
Help other disciplines recognise the value design brings to projects and the development of outstanding products.
Provide feedback to other Designers, strengthening your team and Tesco as a whole.
Support teammates to build experience, sound decision-making skills and empathy for customers.
Work with the Design Manager to cultivate a positive, supportive and inclusive team culture.
You will need
A strong portfolio of delivered design work demonstrating expertise across web, responsive design and native apps.
Experience delivering high-profile design projects in a commercial environment.
A passion for solving product problems while balancing strategy and research, information architecture, interaction design and accessibility.
A strong understanding of the end-to-end iterative design process, including design research, journey mapping, wireframing, prototyping and user testing.
Proficiency with current versions of Figma, Sketch, Marvel, Miro, Axure or similar tools.
The ability to use both quantitative and qualitative insight to inform decisions.
Experience conducting or participating in customer research, including interviews, observation and usability testing.
Proficiency in interaction design for desktop and mobile web, and native applications.
Experience designing with accessibility in mind and meeting WCAG 2.1 AA.
Experience collaborating closely with multiple disciplines, including Product and Engineering.
Strong written and verbal communication skills, with the ability to present to all seniority levels and subject-matter experts.
The ability to coach, mentor and set standards for more junior team members.
Previous experience in retail is an advantage.
About us
You might know us as a supermarket, technology company or for our award-winning mobile network. The truth is, we are all of those things and much more.
Our colleagues work towards one goal: making every day a little better for customers, colleagues and communities around the world. No two customers are the same, and neither are our colleagues.
At Tesco, we champion a balance that lets you thrive in and out of work. You will spend 60% of your week collaborating with colleagues at office locations or local sites, with the remainder working remotely.
Whether you are beginning your career, pursuing personal interests or navigating major life events, we are here to support you. We welcome a conversation about flexible working throughout the application process.
We are proud to be an accredited Disability Confident Leader, where everyone is welcome. We are committed to a fully inclusive and accessible recruitment process. If you need support with your application, find out more here.
If you are interested in joining us but do not meet every requirement, do not let that stop you from applying.
When you join this role, you will be employed by Tesco Stores Limited, the Tesco legal entity responsible for your employment.