Speaking the same language
Kate Flood at UX Brighton 2022
About this talk
Slides for Speaking the same language
It sometimes feels like design and product are talking a different language – both striving to get great products out to their customers, but frequently misunderstanding each other on the path to get there. Kate will share the times she’s seen this happen and the ways she’s tackled it so that you can get ahead and create brilliant working partnerships with your product counterparts.
About Kate
Kate is the Director of Product Design at Sky, working with the teams that look after NOW, Sky Go, Sky Sports and Sky News. Her career has taken her from New York to London, always trying to better the experiences for the people using the products and the people designing them.
Related reading
Books, research, ideas and people referenced in this talk.
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Projects and resources
- Sky products03:24The talk draws on work across Sky Plus, Sky Go, Sky Q, Sky Glass, Sky Sports and Sky News to illustrate collaboration between design and product.
Papers and articles
- Trust and psychological safety15:34The talk refers to psychological safety as part of creating a space where people can call out problems and find a different way to work.



