Description
We are looking for a Senior UX Designer to join a fast-paced Agile delivery squad, creating intuitive digital banking experiences across web and mobile.
This is a hands-on, client-facing role combining strong UX design expertise with a consultative approach. You will work directly with stakeholders to understand their goals, guide design decisions and balance user needs with business priorities and technical feasibility.
You will partner closely with Business Analysts, Solution Architects, Developers and Project Managers to deliver high-quality, implementable experiences from discovery to launch.
A key part of the role is helping clients make informed decisions while maximising their out-of-the-box platform capabilities, design system components and established banking journeys. You will know when to reuse existing patterns, when to adapt them, and how to explain the value and implications of each approach.
We are looking for someone who can confidently lead conversations, constructively challenge assumptions and maintain design quality while working within delivery constraints and changing priorities.
What you will do
Lead discovery sessions and design workshops with client stakeholders to understand business goals, user needs and functional requirements.
Advise clients on UX best practice and banking journeys, framing recommendations around usability, business value and implementation effort.
Present design concepts and recommendations clearly, explaining the reasoning behind your decisions and guiding stakeholder alignment.
Create user journeys, flowcharts, information architecture, wireframes and interactive Figma prototypes for web and mobile banking experiences.
Translate complex banking requirements into clear, intuitive and implementable user interfaces.
Use client design systems, UI kits and baseline banking journeys to maintain consistency and support efficient delivery.
Prioritise reusable components and out-of-the-box capabilities, identifying where extensions or customisation are justified.
Maintain organised Figma files, reusable components and clear design documentation.
Collaborate with Business Analysts to clarify functional specifications, user scenarios and acceptance criteria.
Align with Solution Architects on platform capabilities, technical constraints and dependencies.
Partner with Front-End Developers to ensure designs are feasible and implemented accurately.
Participate in backlog refinement, sprint planning and design reviews within an Agile or Scrum delivery framework.
Prepare detailed design handoffs covering layouts, responsive behaviour, interaction states and relevant edge cases.
Support Developers throughout implementation, resolving design questions and agreeing practical solutions.
Conduct design QA to ensure delivered experiences meet the intended usability, visual and interaction standards.
Manage competing priorities and incorporate feedback while maintaining design quality and meeting delivery milestones.
You are a great match if you
Have proven experience delivering complex digital products as a Senior UX Designer.
Have a strong portfolio demonstrating your UX process, design decisions and delivered work.
Are experienced in user journey mapping, information architecture, interaction design, wireframing and prototyping.
Are highly proficient in Figma, including variables, nested components, auto layout and interactive prototyping.
Have strong experience working with and extending design systems while prioritising consistency and component reuse.
Can create detailed, implementation-ready designs for responsive web and mobile experiences.
Have experience leading discovery sessions, facilitating workshops and presenting recommendations directly to client stakeholders.
Can constructively challenge client assumptions and explain the reasoning behind your design decisions.
Understand how to balance user needs, business goals and technical feasibility.
Are comfortable designing within existing platform capabilities and making informed trade-offs between standard components and custom solutions.
Have worked within Agile or Scrum delivery teams alongside Business Analysts, Solution Architects, Developers and Project Managers.
Are comfortable using Jira and Confluence for delivery coordination and documentation.
Have a solid conceptual understanding of HTML, CSS, responsive breakpoints and component lifecycles, enabling effective communication with technical teams.
Have experience preparing Developer handoffs and conducting design QA during implementation.
Communicate clearly with both business stakeholders and technical teams.
Are adaptable, organised and comfortable managing shifting requirements and tight delivery timelines.
Take ownership of your work and follow it through from initial discovery to implementation.
Desirable experience
Experience in financial services or fintech, particularly retail or corporate digital banking.
Experience working on banking journeys such as customer onboarding, payments, card management or account dashboards.
Experience in a consultancy or client-facing design delivery environment.
Apply
Yalla, let’s make it happen.