Job summary
Flight Management is a mission-critical airline operations solution that supports the preparation of every flight before departure.
Our products enable airlines to optimise aircraft loading, calculate aircraft weight and balance, generate regulatory-compliant load sheets, manage operational changes, and ensure flights depart safely, efficiently and on time.
As a UX Design Specialist, you will help shape the future of airline operations by designing intuitive, user-centred experiences for complex operational workflows.
You will work closely with Product Managers, Engineers, Flight Management experts and airline customers to transform user needs and business objectives into impactful digital experiences across desktop, web and mobile platforms.
You will also contribute to the evolution of AI-powered user experiences and use AI capabilities within the AI-Driven Development Lifecycle to accelerate research, design, validation and delivery.
Key responsibilities
Conduct user research, workshops, usability testing and validation activities to understand user needs, workflows and operational challenges.
Design user journeys, information architecture, wireframes, prototypes and high-fidelity experiences across desktop, web and mobile platforms.
Translate complex operational and business requirements into intuitive, accessible and consistent user experiences that balance usability, efficiency, technical feasibility and regulatory requirements.
Partner with Product Managers, Engineers, domain experts and airline customers throughout the product lifecycle to ensure solutions meet user, business and operational needs.
Design experiences that reduce cognitive load, minimise user errors and support confident decision-making in mission-critical and safety-critical environments.
Design AI-assisted experiences that improve decision-making, productivity and operational efficiency.
Contribute to Amadeus design systems, accessibility standards, UX patterns and design best practices to promote consistency and scalability across products.
Qualifications
Proven experience in UX Design, Product Design, Interaction Design or a related field.
A strong portfolio demonstrating user-centred design thinking from discovery through to delivery.
Solid understanding of interaction design, information architecture, usability principles and user research methodologies.
Experience conducting user interviews, workshops, usability testing and validation sessions.
Proficiency with modern design and prototyping tools; Figma experience is an advantage.
Experience designing enterprise, B2B, SaaS or other complex software solutions.
Experience designing for desktop, web and mobile platforms.
Familiarity with design systems, reusable design patterns and accessibility standards.
Experience working within Agile, multidisciplinary product teams.
Familiarity with AI-assisted design tools and AI-enabled user experiences; Figma Make experience is an advantage.
Strong communication, facilitation and stakeholder-management skills.
Nice to have
Experience in aviation, transportation, logistics or other operational domains.
Experience designing for regulated, mission-critical or safety-critical environments.
Knowledge of flight operations, aircraft weight and balance, load control or operational planning.
Experience designing data-rich, workflow-driven or decision-support applications.
What we offer
A critical mission and purpose: Help shape products that support safe, efficient and reliable airline operations worldwide.
A truly global DNA: Amadeus is global in its people, business, footprint, processes and culture.
Great opportunities to learn: Develop through on-the-job training, formal learning activities and day-to-day collaboration with colleagues.
A caring environment: Build a fulfilling career while being supported in your personal and family life.
A complete rewards offer: Competitive remuneration covering salary, bonus, equity and benefits.
A flexible working model: Work in the way and place that helps you do your best work.
A diverse and inclusive community: Join an organisation that values diversity to drive innovation, creativity and collaboration.
A reliable company: Work within a company built on trust, reliability and long-lasting relationships with customers, partners and employees.
Application requirements
Interested in the challenge? Please contact the Hiring Manager and submit your CV, cover letter and, ideally, a portfolio demonstrating your design work and process.
Diversity and inclusion
Amadeus aspires to be a diversity and inclusion leader in the technology industry. We enable every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting talent from all backgrounds and modelling an inclusive employee experience.
Amadeus is an equal opportunity employer committed to an accessible recruitment process. All qualified applicants will receive consideration for employment regardless of gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristic protected by law.
Recruitment scams
Amadeus Group never charges fees, requests payment or asks for financial information during recruitment.
All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Treat any payment request or contact through unofficial platforms, such as WhatsApp or Telegram, as fraudulent.