About this talk

How do you take that crucial first step toward a new chapter in your career?

Often, the clues we need to move forward are already within us - subtle breadcrumbs left behind in our past experiences and decisions. The challenge is recognising and following them.

In this talk, Laura reveals how reflection can be your most powerful tool to unlock clarity and purpose. By learning to pause, observe, and interpret your own actions, you can uncover hidden signals that guide your path forward.

Make the transformative journey from introspection to inspired action. Discover how to harness reflection to define your unique approach to change, craft meaningful goals, and take confident steps toward a career that truly resonates with who you are.

When we step beyond uncertainty, we can turn reflection into action and better shape the futures we want.

About Laura

Laura is a Lead User Researcher at NTT Data/Tangity specialising in Government clients. Prior to this she supported large scale transformation projects at the Bank of England as their first permanent senior user researcher; winning a central Banking award in 2025 for the UCD work she and her team carried out . Laura has also worked consultancy side with SPARCK/CGI delivering NHS digital COVID initiatives

Laura has a background in Psychology and Mental Health Nursing. Her experience covers research in variety of areas such as: biotech, psychoeducation (teaching mental health management), pharmaceuticals, complex data sets and financial regulation.

In her diverse 11 year career, Laura has amassed a rich toolbox, combining techniques from user research, psychology, design thinking and clinical research. Her passion is truly getting ‘under the skin’ of peoples experiences to realise real sustainable change. As a continuation of this, she has become an EMCC accredited coach, providing support to those wanting to change careers, go for promotion or reintegrate back into the working environment after time away.