About this talk

UX research is going through a turbulent time. AI and ‘research democratisation’ are challenging how we work. Layoffs, fear of layoffs and ‘doing more with less’ can add to the pressure. Researchers are questioning their role and their value.

And yet… hopeful futures are possible. In fact, the current moment of churn and change offers a window of opportunity for us to address some of the existing issues in our field.

Drawing from 50+ articles and insights from 100+ UXRs and tech professionals, this talk reveals clear trends. Amidst all the challenges, there’s reason to believe that our skills have never been more in demand.

• Explore a number of concrete career evolutions for researchers.
• Learn principles all product team members can apply.
• Identify actionable steps to shape your future.

Join James in rejecting doom, embracing agency, and building hopeful futures together.

About James

James is a researcher by background, but wears several hats: strategist, product manager, community designer & coach. He was UX Research Director at YouTube/Google, Product Manager at eBay, and Head of Research at cxpartners.

James is founder of Together By Design, a volunteer action research collective with a mission: help people around the world to create & nurture healthy communities, using the tools of experience design. He also consults as a fractional UX Director.

Take a look at the Hopeful Futures for UX Research article for a first glimpse into his talk.