Senior Product Designer - Apps

M&S

London, W2 1NW

Ready to design the future with one of Britain’s most iconic brands?

M&S is reimagining its native app experiences for customers at every level. We’re looking for a curious, creative, and confident Senior Product Designer to help lead the way in shaping what’s next.

As a Senior Product Designer at M&S, you’ll work across the entire product lifecycle – from concept to delivery and beyond. You’ll be part of our passionate Product Design and UX Research team, directing and creating sophisticated experiences for our mobile and tablet apps across iOS and Android.

We believe the best ideas come from working together. That’s why our teams spend three days a week in the office, staying close to customers and each other. Collaboration fuels creativity – and we’re building a culture where both thrive.

Join us and fuel our transformation through new app experiences that millions love.

What's in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

  • After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

  • Competitive holiday entitlement with the potential to buy extra holiday days!

  • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.

  • A generous Defined Contribution Pension Scheme and Life Assurance.

  • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.

  • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.

  • Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.

  • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.

  • A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you'll do

  • Create everything from information architecture diagrams and wireframes to stunning visual design and animations – bringing ideas to life with user-focused brand experiences.

  • Turn insights into action by using research, testing, and analytics to iterate and optimise designs for A/B or multivariate experiments.

  • Build relationships with product, trade, engineering, and marketing to deliver solutions that make a real impact for customers and the business.

  • Build confidence and alignment in design direction by leading cross-functional workshops, presentations, and creative collaboration sessions that keep ideas flowing.

  • Contribute to the future of our design system, leading the way in app patterns and components for native mobile and tablet.

Who you are

  • You have extensive experience designing B2C native apps for millions of customers.

  • You have a great sense of style and taste across fashion, homeware, beauty, and food – with a discerning eye for detail.

  • You have deep knowledge of Apple Human Interface Guidelines and Android Material Design – you know how to customise app experiences to elevate the brand experience.

  • You stay up to date with the latest in smart tech – evolving with the patterns, languages, and technologies that make them shine.

  • You love building relationships and finding creative ways to work with colleagues that have a range of different expertise and working styles.

Everyone’s welcome

We are ambitious about the future of retail. We’re redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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