The opportunity
We're looking for an experienced UX Designer to join our Digital Team and help shape the online user experience for the British Heart Foundation (BHF).
About the Role
The British Heart Foundation (BHF) is embarking on a significant digital transformation, prioritising personalised customer experiences, boosting fundraising income, and improving support for individuals living with heart and circulatory conditions.
As a UX Designer, you'll be pivotal in driving this transformation. You'll spearhead user research, identify key user behaviours, translate insights into practical recommendations, and deliver innovative design concepts that align with best practices.
You'll work closely with our dynamic Digital, Marketing, Fundraising, and Engagement teams to craft and optimise impactful digital experiences.
Key Responsibilities
User Research & Discovery: Conduct thorough user research to understand user needs and behaviours.
UX Strategy & Design: Convert research findings into wireframes, interactive prototypes, and high-fidelity UI designs (preferably using Figma). Additionally, ensure all designs are inclusive and accessible to diverse user groups.
Trend Analysis & Innovation: Stay abreast of UX trends and implement best practices to enhance the user experience.
Stakeholder Communication: Effectively visualise, explain, and secure buy-in for design decisions from stakeholders at all levels.
Business Impact: Translate business objectives into user-centred designs that deliver tangible organisational impact.
Project Management: Manage multiple projects effectively, ensuring timely delivery and collaboration with various stakeholders.
Working arrangements
This is 12 month fixed term contract.
This is a blended role, where your work will be dual located between your home and our London office.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
As our ideal candidate, you bring experience conducting thorough user research and discovery, producing wireframes, interactive prototypes, and UI designs, ideally within Figma.
With proven experience as a UX Designer, UI Designer, or similar role, you have a strong portfolio of design projects, a track record of staying ahead of UX trends, and a solid understanding of what makes an experience accessible to all users.
Able to visualise, explain, and create buy-in for your work with stakeholders at all levels, you have a solid background in translating diverse business objectives into UX insights as well as designs that meet customer needs and drive tangible impact on organisational objectives.
You have outstanding time management and organisation skills, demonstrated by your track record of managing multiple projects with different stakeholders across a wide-ranging business portfolio.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
Interviews may be held during the advertising period or shortly after the close date. Please note interviews will be held over Microsoft Teams.
How to apply
Want to join us? Complete our short online application form—all you need is your up-to-date CV and supporting statement. Just select the Apply the button below and take the first step towards an exciting new opportunity.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Job Description Download
Benefits Download