Senior Product Designer

HeliosX

London

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The Opportunity

We are looking for an experienced, user-focused Senior Product Designer to take the lead on product design, working in cross-functional squads focused on HeliosX's Dermatica brand. You'll collaborate closely with Product, Engineering, Marketing, Clinical and Operations teams to help build understanding of our customers, execute against the product roadmap, and create compelling experiences that enhance engagement.

This is a multi-discipline role that will touch on UX architecture and design, the user interface, and UX research; you'll make significant contributions to a flagship D2C skincare brand that helps thousands of customers across the UK and the US every single day.

This is a one year fixed term contract starting in July/August 2023, with potential to extend or move into a permanent role with HeliosX depending on business and personal performance. The working arrangement will be hybrid, with the successful candidate based in the UK and able to commute to our Central London offices two times per week.

Key responsibilities include

  • Execute the full design cycle, from gathering inspiration through mapping out user flows, and delivering detailed specs to development.

  • Conceptualise, design, and deliver user-centric products and experiences by getting a deeper understanding of our customers.

  • Develop inventive, sophisticated, and commercial designs for website, landing pages, emails, and product UI/UX.

  • Lead on user research initiatives, using customer, product, competitor, and other data sets to generate impactful insights that drive design decisions.

  • Create prototypes and clickable wireframes in Figma to test, iterate, and showcase designs; run usability tests with our existing and potential customers.

  • Work directly with the agile sprint teams to present and communicate design concepts, and answer any related questions.

  • Collaborate with product managers and software developers to define, design, and deliver pixel-perfect products.

  • Suggests solutions for the information architecture for better and more efficient design improvements.

  • Produce detailed, pixel-perfect final specifications for product interface and interactions.

  • Initiate and manage product discovery opportunities in collaboration with the Product Manager.

  • Identify product UX/UI inconsistencies across multiple products in a given suite.

What you'll bring to HeliosX

  • 5+ years of experience in Product Design, with a breadth and depth of skills across both UX and UI.

  • Extensive experience working on D2C/B2C digital products, ideally with large or international user bases.

  • Experience in product discovery such as conducting user research, understanding customer needs, and translating customer insights into new features.

  • A portfolio that demonstrates sound capability in UX/UI design and product discovery.

  • Ability to rapidly produce multiple design mock-ups and prototypes; familiarity with Agile methodologies.

  • Experience working proactively with Product and Engineering colleagues to drive forward initiatives across multiple concurrent projects.

  • Hands-on experience working with Figma. #LI-Hybrid