Job Description
farmer connect® delivers end-to-end traceability across complex food and agriculture supply chains. We aim to help supply chains evolve into a collaborative data-driven model, connecting participants at every level. Our product portfolio includes applications (web and mobile) designed to serve our customers from the farm gate all the way to end consumers. As the complexity of our products and the size of our product portfolio continue to grow, we want to ensure that we can continue to offer great customer and user experience and are therefore looking for a Senior User Experience Designer to join our team.
You will be responsible for the overall user experience strategy for the entire farmer connect product portfolio, work hand-in-hand with the product team and will lead a flexible team of designers. Ultimately, you will help lead farmer connect towards product experience excellence.
Responsibilities
Define the product experience strategy for the entire farmer connect product portfolio and set the long-term experience objectives and goals in cooperation with the product team.
Lead, mentor, and guide design team members, fostering a culture of collaboration, innovation, and continuous learning.
Lead user research efforts to gather qualitative and quantitative insights from diverse customer personas within agricultural / commodity supply chains, such as suppliers, cooperatives, and farmers.
Work with product to align user research findings with product strategy - help propel product growth with actionable insights and recommendations.
Work directly with our customers, product, marketing, engineering and customer success teams to design, prototype, validate and iterate on solutions.
Develop and maintain a comprehensive design system to ensure consistency across our products.
Continuously monitor industry trends, best practices, and emerging technologies in user experience, agriculture, and blockchain, applying these insights to drive continuous improvement of farmer connect’s product experience.
Skills
Expertise in user research methodologies, including usability testing, interviews, surveys, and other qualitative and quantitative research techniques.
Proficiency in data analysis and visualization tools, and experience with prototyping tools like Figma, InVision, Axure, or similar is a plus.
Strong understanding of user-centered design principles, accessibility guidelines, and responsive design tailored to the agricultural and blockchain industries.
Excellent communication, presentation, and storytelling skills, with the ability to convey complex research findings and insights to diverse audiences.
Ability to lead a small team of designers, work independently and collaboratively in a fast-paced, dynamic scale-up environment, managing multiple projects and deadlines effectively.
Qualifications
Minimum Bachelor’s degree in Human-computer Interaction, Interaction Design, Cognitive Science, or a related field.
Minimum of 5 years of experience in digital product design, user research and problem research
The candidate must be fluent in English; other languages (ES, PT, FR, JP) are a plus
Additional Information
Permanent position with high potential for personal & professional growth
Challenging, high-paced environment with many opportunities for impact and adding value
Young and dynamic team pushing forward and having fun!
Location: Remote
Start date: ASAP
farmer connect® is an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.