User Research & the Future of Gameplay Experience Design
at UX Brighton: Gameplay research and design
Type
talk
Gareth White spoke on user research and the future of gameplay experience design at UX Brighton's September 2009 Gameplay research and design evening.
People
Gareth White
Methods
User InterviewsUser interviews explore people’s circumstances, experiences and needs through a guided conversation. Use them when you need to understand a problem in depth or learn how a service fits into someone’s life. Recruit current or likely users, prepare open questions and possible follow-ups, and ask for concrete examples rather than idealised accounts. Start with consent, listen carefully, and allow useful unexpected topics to emerge. A discussion guide keeps the research focused without turning it into a rigid questionnaire. Interviews can accompany usability tests when you also need to observe people using a service.