The speaker quotes Tricia Wang's 2019 keynote to argue that UX researchers should move from methodology toward discovery and business partnership. The speaker cites Monty Hammontree's article for expanding research from specialists learning on behalf of many to empowering everyone to learn. The speaker uses the World Economic Forum's figures to frame reskilling as an industry-wide need. The speaker presents Tim Brown's T-shaped skill set as breadth across many capabilities combined with depth in one area. The speaker recommends learning inclusive research alongside technical and soft skills. The speaker recommends online education and names LinkedIn Learning as one source for developing soft skills.