Samuel Hulick connects onboarding design with the frustrations that lead people to try a product. He explains how to identify important points in their journey and choose patterns that support the improvements they want in their lives.
People
Samuel Hulick
Methods
Interaction DesignDesigning how people act with a product over time: controls, states, feedback, flows and micro-interactions. Turns goals and constraints into concrete behaviours that feel clear and forgiving, informed by perception, cognition and the physical or digital context of use.