Sessions
- How We Talk and How Machines Listen - The Structure of Discourse in Human-Computer Interaction talk
- Growing Your Userbase with Better Onboarding talk
- Jobs to be Done: from Doubter to Believer talk
- Service Design - It’s Change, But Not As They Know It talk
- So You Want to Be a Service Designer - Service Design Thinking and Doing for UXers talk
People
- Abi Jones
- Neil Collman
- Oliver King
- Samuel Hulick
- Sian Townsend