The talk shows Tobii's mobile testing stand and eye-tracking equipment as a high-cost research setup. The talk demonstrates Mr Tappy as a device that holds an iPhone while a camera records its screen. The talk introduces Morae as mobile usability-testing software that can log activity during sessions. The talk names MirrorOp as Android software for mirroring a mobile screen during testing. The talk names Reflection as software for mirroring an iPhone or iPad display during testing. The talk demonstrates the Q Sensor as a wrist-worn device that measures galvanic skin response during mobile testing.
People
Raj Arjan
Methods
Usability TestingUsability testing reveals where people struggle while attempting realistic tasks with a prototype or service. In a moderated session, a researcher observes the participant and may ask them to explain their thinking. Use it to investigate confusing language, layouts or interactions and identify improvements. Agree research questions, recruit likely users and prepare believable tasks that do not reveal the solution. Explain that the service is being tested, then mostly watch and listen rather than guiding participants. Record observations and follow up on unclear behaviour. Plan accessible sessions, including participants’ own assistive technology when appropriate.