SmashingConf SF 2020 talk on better communication for better design - shared language, visible work, design reviews, feedback culture and translating design into business goals with stronger stakeholder partnerships.
People
Aarron Walter
Methods
Design CritiqueDesign critique is a structured discussion of how well a design meets its objectives. Present the work with its purpose and relevant context, then invite colleagues from different disciplines to identify strengths, problems and questions. Ground feedback in the intended outcome rather than personal taste or judgement of the designer. Use critique while work can still change, repeating it as the design develops. It provides informed perspectives for improvement; it is distinct from a final approval meeting or an expert compliance review.
Stakeholder MappingIdentifying people and groups who influence or are affected by a product or project, and clarifying their interests, power and relationships so engagement and decisions can be planned deliberately.