KODW 2023 keynote (15 Jun, Hong Kong Palace Museum). Drawing on Creative Leadership: Born from Design, Rama Gheerawo argues traditional leadership models fail today's challenges and that we need creatives who are leaders and leaders who are creative. He examines empathy alongside clarity and creativity, including a quick path to inclusivity, followed by a fireside chat with Queenie Man.
People
Rama Gheerawo
Methods
Inclusive DesignInclusive design identifies who an experience excludes and involves people with different abilities and perspectives in shaping it. Start by examining assumptions and mismatches between a person and the product or environment. Work with people who experience those barriers, then explore solutions that address their needs and may benefit others. Use this approach throughout product and service development, including decisions about interaction, communication and participation. Revisit whose perspectives are missing as the design evolves.