Hello Lamp Post is a city-wide system for play — winner of Watershed’s Playable City Award — active in Bristol for eight weeks. Players converse with street furniture via SMS using pre-existing maintenance codes. Sam explains the inspiration, the development process, and how people in Bristol responded.
People
Sam Hill
Methods
Interaction DesignDesigning how people act with a product over time: controls, states, feedback, flows and micro-interactions. Turns goals and constraints into concrete behaviours that feel clear and forgiving, informed by perception, cognition and the physical or digital context of use.