From Costly Complexity to Efficient Insights: Why UX Teams Are Switching To Voxpopme
at DesignOps Summit 2024
Type
talk
From costly complexity to efficient insights: why UX teams are switching to Voxpopme - Andy Barraclough at DesignOps Summit 2024 (Rosenverse listing).
People
Andy Barraclough
Methods
Usability TestingUsability testing reveals where people struggle while attempting realistic tasks with a prototype or service. In a moderated session, a researcher observes the participant and may ask them to explain their thinking. Use it to investigate confusing language, layouts or interactions and identify improvements. Agree research questions, recruit likely users and prepare believable tasks that do not reveal the solution. Explain that the service is being tested, then mostly watch and listen rather than guiding participants. Record observations and follow up on unclear behaviour. Plan accessible sessions, including participants’ own assistive technology when appropriate.
Research RepositoryCentralised storage, tagging, and synthesis of research insights