Why there's no such thing as perfect content design (and that's perfectly OK)
at ContentEd 2022
Type
talk
Duration
30 minutes
Reflections on imperfections, learnings, and things she wished she'd known when starting her career in content design.
People
Candi Williams
Methods
Content StrategyContent strategy sets the direction for content and the system needed to keep it useful. Identify audience needs and organisational goals, decide what content belongs at each point in the user journey, and plan how it will be structured and found. Define responsibilities, publishing workflows, maintenance rules and measures of quality. Use it when content spans teams, channels or stages of a service, especially where ownership is unclear or material becomes inconsistent. Review existing content and the processes supporting it as needs change.