Config 2023 talk "Word to the words - a content and product design love story" by Candi Williams (credited as a content), on how content and product design work together. Official Figma Config recording on YouTube.
People
a content
Methods
UX WritingCrafting interface copy, microcopy, and error messages
Content StrategyContent strategy sets the direction for content and the system needed to keep it useful. Identify audience needs and organisational goals, decide what content belongs at each point in the user journey, and plan how it will be structured and found. Define responsibilities, publishing workflows, maintenance rules and measures of quality. Use it when content spans teams, channels or stages of a service, especially where ownership is unclear or material becomes inconsistent. Review existing content and the processes supporting it as needs change.