Projects and resources

• Penguin Books00:57Richard says his studio recently redesigned the site for Penguin Books.
• Apple02:04Richard recalls working at Apple and describes its user experience architects office.

People

• Don Norman03:36Richard brings Don Norman onto the stage while discussing UX as the users' experience of a system.
• Pablo Picasso07:25Richard says the phrase about great artists stealing was supposedly said by Picasso.
• Steve Jobs07:27Richard says Steve Jobs popularised the related wording in an interview, while noting there is no evidence that Jobs originally said it.
• Henri Matisse07:57Richard quotes a passage about comparing what Matisse and another artist were doing side by side.

Books

• The Sacred Wood07:13Richard quotes T. S. Eliot's The Sacred Wood when arguing that mature practitioners steal rather than merely imitate.

Concepts

• Planning poker09:08Richard describes planning poker as a consensus-based estimating technique in which a project team discusses a feature and votes on its size.
• CSS13:24Richard says the effect under discussion can now be done easily in CSS.