Concepts

• Maslow's hierarchy of needs15:57Jenni says Maslow argued that people satisfy basic needs such as warmth, safety and security before focusing on personal growth and development.
• Jobs to Be Done18:43Jenni says there is a job to be done in relation to low employee engagement and a productivity gap, while noting that the relationship is correlational rather than proven causal.

Projects and resources

• The Future of Jobs Report 201619:22Jenni cites a World Economic Forum report estimating that 7.1 million jobs could be lost through redundancy, automation or disintermediation and 2.1 million new jobs could be created.
• FutureFest 201619:59Jenni says she went to FutureFest while exploring what future jobs might look like.
• Nesta20:00Jenni says she went to a Nesta conference while exploring what future jobs might look like.

Books

• Drive27:18Jenni says experiments in the research behind Drive found that paying people to perform tasks requiring even a small amount of cognitive skill led to worse performance.