Principles of Voice Design
Ben Sauer at UX Brighton 2019
About this talk
Consumer behaviour is changing faster than organisations can keep up: smart speakers have grown faster than smartphones. As we move towards a voice-driven future, what should designers be doing to stay relevant? In this talk, Ben will give some practical advice on being a part of the voice future.
About Ben
Ben finds ways in which digital products can better meet the needs of people. He’s advised teams across the world on what and how to design.
Related reading
Books, research, ideas and people referenced in this talk.
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Concepts
- Voice user interface00:02:23Ben Sauer introduces voice design and explains that voice interfaces remain broken and error prone.
- Graceful degradation00:04:18Ben Sauer says designers should make voice systems fail gracefully.
