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Continuing Designing with artificial intelligence

Designing with artificial intelligence - Emily Sappington at UX Brighton 2019

About this talk

We are entering the age of intelligence—a time when technologists imbue artificially intelligent components into many products without a clear framework for how such intelligence is delivered to users consistently. It is a product designer’s job to make AI feel human-like and magical, not overwhelming and scary to users.

When designing for Artificial Intelligence scenarios, whether for a large enterprise or small start up, setting user expectations is critical to deliver a reliable product. Emily will share some best practices from designing for AI in both large and small organizations.

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About Emily

Emily Sappington is the Product Director at Babylon Health. Previously she served as VP of Product at London-based AI startup, Context Scout.

Emily has spent the bulk of her career in the United States designing Cortana for Microsoft across devices, particularly Natural Language & UI interactions with the assistant. Emily is a lecturer, US patent-holder, career coach for Ada School (the National College for Digital Skills in the UK), and is a recipient of an Exceptional Talent Visa from the UK Government and Tech Nation.