Our Purpose: A Better Life for Everyone
Nourish is not simply a technology company; we are a digital partner for the social and healthcare sector, rooted in human connections and with the person being supported at its core.
We offer a range of co-produced software solutions tailored to the unique challenges of care, while remaining flexible enough to meet the specific needs of every service we work with.
We are at an exciting stage of growth. While we are the market leader, we remain ambitious and dedicated to our mission. We continue to revolutionise the sector by investing in our platform and our incredible employees who make this impact possible.
Our Ecosystem
At Nourish, you will contribute to a sophisticated ecosystem that includes:
Technology that impacts a million people every day — Our core products are used by over 425,000 carers to support more than 417,000 individuals.
The Nourish Partnership Programme (NPP) — A sector-leading programme that manages strategic integrations with third-party systems to ensure seamless data syncing and interoperability across the care journey.
Our Culture and Values
We look for people who align with the way we work. If you join us, you are joining a culture defined by:
Making a Difference — We remember who we serve. We are passionate about making a meaningful, positive impact on the lives of carers and those we support.
Agility — We continuously refine and adapt. There is no room for complacency here; we are driven to constantly review and improve our products and processes.
Collective Effort — We help each other out because we know that when one person wins, we all win. It's all hands on deck: everyone is in it together.
Every Person Counts — We treat everyone as a significant part of our community. We welcome people being their true and authentic selves and value the diverse perspectives they bring.
Openness to Learning — We believe no question is a silly question and all insights are valuable. Mistakes are part of the improvement process; we dust ourselves off and begin again.
The Team and Role
As a Product Designer at Nourish, you'll advocate for our end users through practical design thinking, ideally framed around Lean UX methodology, working closely with your counterparts in Product and Engineering.
You'll take ownership of clearly scoped features and flows from research through to delivery, with support and mentorship from Senior and Lead Designers close at hand.
The Product Design team at Nourish balances design thinking, research acumen, information architecture and technical knowledge to create products that are usable, functional, simple and intuitive at scale.
This role is about building that judgement with real ownership and the right amount of support, rather than defining strategy or working unsupervised across multiple product areas.
Key Responsibilities
User Research — Conduct user research with guidance from our UXR to understand user needs, behaviours and pain points. Use methods such as interviews, surveys and usability testing, turning findings into actionable takeaways.
Design and Prototyping — Create wireframes, user flows and other design assets to communicate design ideas clearly. Build high-fidelity prototypes to illustrate concepts and interactions, working with the Product Manager and Lead Developer to check feasibility and value.
User Testing — Plan and run usability testing sessions to gather feedback on prototypes, with support from more senior Designers or UXR on approach. Analyse feedback and metrics to iterate on and improve designs, and present findings to the wider team.
Collaboration and Communication — Work closely with Product Managers to understand user needs, product goals and business objectives. Partner with Lead Engineers to ensure designs are implemented accurately, and contribute actively to design discussions and critiques.
Design System — Apply the design system correctly and consistently within your own product area, and flag gaps or inconsistencies to the design systems team rather than solving them unilaterally.
Documentation — Document design decisions and rationale for your work to ensure continuity and clarity. Create clear design specifications and handover documents for development.
Requirements
Experience — Around two to four years’ proven experience in a UX or Product Design role, ideally within a collaborative, cross-functional team structure. SaaS B2B experience is a plus but not essential.
Technical and Functional Alignment — Proficiency in Figma, with experience across more than one sub-discipline such as interaction design, information architecture, research, visual design or UI design. Solid grounding in user-centred design principles and accessibility standards such as WCAG, with some experience designing for both web and mobile.
Sector Interest — A genuine interest in the UK social-care sector and how technology can improve interoperability.
Mindset — A pragmatic, collaborative and warm approach to problem-solving. Comfortable working in an iterative process and adapting to evolving project needs, including running research methods such as interviews, surveys and usability testing with light guidance. Experience within Agile or Scrum frameworks is an advantage.
Nourish Benefits
Annual Leave — 25 days’ basic leave, plus public holidays and an extra day for your birthday.
Service-Related Leave — One extra day for each completed year of service, up to five additional days.
Health and Wellbeing — Private medical insurance, including a personal health fund; a Health and Wellbeing platform with 24/7 GP access; and an Employee Assistance Programme.
Family and Security — Enhanced maternity leave, group life assurance and pension contribution.
Growth and Connection — Regular career reviews, referral bonus schemes and social events throughout the year.
All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check, references and receipt of appropriate right-to-work documents.
Nourish is proud to be an equal opportunities employer. We actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles.