Rama Gheerawo uses international case studies to explain how UX practitioners can adopt inclusive design and address exclusion associated with age, ability, gender and race.
People
Rama Gheerawo
Methods
Inclusive DesignInclusive design identifies who an experience excludes and involves people with different abilities and perspectives in shaping it. Start by examining assumptions and mismatches between a person and the product or environment. Work with people who experience those barriers, then explore solutions that address their needs and may benefit others. Use this approach throughout product and service development, including decisions about interaction, communication and participation. Revisit whose perspectives are missing as the design evolves.