We are entering the age of intelligence—a time when technologists imbue artificially intelligent components into many products without a clear framework for how such intelligence is delivered to users consistently. It is a product designer's job to make AI feel human-like and magical, not overwhelming and scary to users. When designing for Artificial Intelligence scenarios, whether for a large enterprise or small start up, setting user expectations is critical to deliver a reliable product. Emily will share some best practices from designing for AI in both large and small organizations.
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- Emily Sappington