Examines 10 key psychological concepts with implications for user experience, spanning the history of psychology from psychoanalysis, behaviourism, humanistic psychology, Gestalt psychology, existentialism, to cognitivism. Each concept is illustrated with examples from foundational studies, with applications to UX.
People
Patrick W. Jordan
Methods
Interaction DesignDesigning how people act with a product over time: controls, states, feedback, flows and micro-interactions. Turns goals and constraints into concrete behaviours that feel clear and forgiving, informed by perception, cognition and the physical or digital context of use.