Rebecca Hugo introduces a framework to ensure webpages and the architecture within them are purposeful and not superfluous, in a saturated market where pages need meaning and to communicate something real. From UX Camp Brighton 2017 Redux.
People
Rebecca Hugo
Methods
Content StrategyContent strategy sets the direction for content and the system needed to keep it useful. Identify audience needs and organisational goals, decide what content belongs at each point in the user journey, and plan how it will be structured and found. Define responsibilities, publishing workflows, maintenance rules and measures of quality. Use it when content spans teams, channels or stages of a service, especially where ownership is unclear or material becomes inconsistent. Review existing content and the processes supporting it as needs change.