Designing Experiences for Underserved and Gentrified Communities
at ConveyUX 2020
Type
talk
Explores how designers can recognise and accommodate communities commonly overlooked in design work.
People
Cora Cowles
Methods
Inclusive DesignInclusive design identifies who an experience excludes and involves people with different abilities and perspectives in shaping it. Start by examining assumptions and mismatches between a person and the product or environment. Work with people who experience those barriers, then explore solutions that address their needs and may benefit others. Use this approach throughout product and service development, including decisions about interaction, communication and participation. Revisit whose perspectives are missing as the design evolves.