Starling is the UK’s first and leading digital bank, on a mission to fix banking. Our vision is fast technology, fair service and honest values — all at the tap of a phone, all the time.
We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.
We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive technology company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone.
We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.
Our Technologists are at the heart of Starling, working in a fast-paced environment focused on building things, creating new ideas and using disruptive technology to keep us at the cutting edge of fintech.
We operate a flat structure that empowers you to make decisions regardless of your primary responsibilities. Innovation and collaboration are at the core of everything you do. Help is never far away in our open culture: you will find support in your team and across the business.
The way to thrive and shine at Starling is to be self-driven and take full ownership of everything around you: from building, designing and discovering to sharing knowledge with colleagues.
Hybrid working
We have a hybrid approach to working at Starling. Our preference is for you to be located within a commutable distance of one of our offices so that we can interact and collaborate in person.
In Technology, we ask that you attend the office at least one day per week.
Our product environment
At Starling, we spend our time building products that we’re proud of. We focus on the experience, often delivering polished work while sometimes making a fast strategic move.
We work closely and collaboratively with Engineers to solve problems, build new products and improve existing ones. We focus on what is right for our customers and stick to our values.
We think being great at product design requires clear communication, a sense of focus and a willingness to challenge conventional ways of doing things. We’re open-minded when hiring: we care more about skills and attitude than specific experience or qualifications.
If you care about finding elegant solutions to difficult problems and advocating for the customer, we’d love to hear from you.
We’re looking to expand our Design team to help us build products and features across our app, online bank and internal tools. We are a small team that works alongside Engineers, Researchers, Content Designers and Product Managers to make our products the best they can be.
There is plenty of scope to get involved in all aspects of Starling, and we’re looking for someone keen to get stuck in and work collaboratively.
What you will do
Rely on user-centred design methods to craft industry-leading user experiences for new products and features, from concept through to execution across our iOS, Android and Online Bank platforms.
Lead the design of major new strategic products and features, alongside tactical fixes and iterations of existing experiences.
Take full ownership of your work, considering existing insights and research, technical constraints and business needs, while proactively filling knowledge gaps independently and with support from cross-functional partners.
Participate in regular design reviews to seek specific feedback on your work and share feedback on other Designers’ work.
Evolve and grow our internal tooling and design systems across mobile and web.
Advocate for and design inclusive, accessible solutions to complex problems.
Collaborate closely with other Designers, Researchers, Writers, Engineers and Product Managers.
Applications close on 23 October 2026. Please apply as soon as possible if you are interested in the role. Include a link to your portfolio in your application, alongside any password required to access it.
Requirements
You have worked on the design of high-quality products and features at a senior level, ideally in consumer-facing mobile apps in the finance or banking sector.
You have a high level of attention to detail and craft, with strengths across visual design and user experience design.
You are highly collaborative, with experience working cross-functionally.
You thrive with ambiguous problems and can distil complex flows into highly considered user experiences that keep user needs and business objectives at the heart.
You have a track record of driving decision-making in a fast-paced product environment, ensuring the right information is available to make informed decisions that lead to meaningful customer and business outcomes.
You place research and validation at the core of your process. You champion the voice of the user and have experience planning, executing and actioning user research.
You are a proactive, confident and effective communicator. You can present your work and articulate your design decisions clearly and confidently to a range of stakeholders, including Executives.
You have experience working with and evolving design systems across iOS, Android and responsive web.
You have a portfolio of well-crafted case studies that showcases a mixture of research, UX and UI design skills, clearly describing the outcomes, results and impact of your work.
Interview process
Interviewing is a two-way process. We want you to have the time and opportunity to get to know us, just as we are getting to know you.
Our interviews are conversational, and we want to get the best from you. Come with questions and be curious. Following a chat with one of our Talent team, you can expect:
Skills and experience — 60 minutes: Interview with a member of our Product Design team to explore your skills and experience in depth.
Portfolio review — 90 minutes: Present two case studies from your previous work to two members of our Product team, with time for questions and answers.
Executive interview — 45 minutes: Interview with our Product Director and another member of the team.
Benefits
25 days’ holiday, plus the flexibility to take your public-holiday allowance whenever works best for you.
An extra day’s holiday for your birthday.
Annual leave increases with length of service, and you can choose to buy or sell up to five additional days.
16 hours’ paid volunteering time each year.
Salary-sacrifice, company-enhanced pension scheme.
Life insurance at four times your salary.
Private medical insurance with VitalityHealth, including mental-health support and cancer care. Partner benefits include discounts with Waitrose, Mr & Mrs Smith and Peloton.
Generous family-friendly policies.
Perkbox membership, providing retail discounts, a wellbeing platform for physical and mental health, and weekly free and boosted perks.
Access to initiatives such as Cycle to Work, salary-sacrifice gym partnerships and electric-vehicle leasing.
Diversity and inclusion
You may be put off applying because you do not tick every box. Forget that. While we can’t accommodate every flexible-working request, we’re always open to discussion. If you’re excited about working with us but aren’t sure you’re 100% there yet, get in touch anyway.
We’re on a mission to radically reshape banking, and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity and inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process it, the purposes for processing it, and the rights you can exercise over our use of it.