Senior Product Designer - FTC - Immediate start

Our Future Health

London · £70,000

About the Job

We're seeking a Senior Product Designer to support the design, testing and implementation of digital products and services within our participant recruitment team.

The role will focus on service understanding, prototyping, user testing and digital delivery, translating complex recruitment services into intuitive, user-centred experiences.

Key Responsibilities

  • Drive team understanding of mixed digital and physical service pathways as they impact the digital product.

  • Lead UX and UI design activities across discovery, design and validation phases.

  • Define and execute testing and experimentation plans, including prototype testing, user interviews and structured feedback loops.

  • Create, refine and iterate interactive prototypes to validate concepts and inform product direction.

  • Translate complex healthcare data, insights and outputs into clear, compelling visualisations and narratives.

  • Design experiences that help users quickly understand and act on healthcare information, metrics and recommendations.

  • Work closely with product, engineering, clinical and business stakeholders to synthesise research findings and shape product recommendations.

  • Use qualitative and quantitative feedback to improve user experiences and inform design decisions.

  • Communicate design rationale, insights and recommendations clearly to both technical and non-technical audiences.

  • Ensure all designs adhere to our design system, align with Our Future Health's ethical standards, and meet WCAG 2.2 AA compliance.

  • Collaborate closely with team members to contribute to and influence the roadmap and priorities.

Requirements

  • Proven experience as a Senior Product Designer in digital product environments.

  • Experience collaborating closely with content designers and user researchers within an end-to-end design process.

  • Experience working collaboratively on large, multi-team service-delivery projects that span internal teams and third-party providers.

  • Demonstrated experience working and designing through ambiguity.

  • A portfolio that demonstrates expertise in end-to-end UX/UI design.

  • Expertise in product design and digital whiteboarding tools such as Figma and Miro.

  • Experience working with user researchers to translate research outcomes into actionable design insights.

  • Experience working within cross-functional product teams and agile delivery environments.

  • Understanding of accessibility and inclusive design.

Desirable

  • Demonstrated service design skills and/or experience understanding and interrogating services as they apply to products.

  • Previous experience designing products, platforms or services within healthcare, government or other service-delivery organisations.

  • Understanding of designing for regulated environments.

  • Experience working iteratively through pilots or test-and-learn environments, using emerging evidence to evolve designs and inform product direction.

Benefits

  • Salary: £70,000.

  • Contract: Fixed-term contract until 5 February.

  • Generous Pension Scheme — employer contributions of up to 12%.

  • 30 Days’ Holiday plus Bank Holidays — with the flexibility to take bank holidays when it suits you.

  • Enhanced Parental Leave — supporting you during life's biggest moments.

  • Cycle to Work Scheme — save 25–39% on a new bike and accessories through salary sacrifice.

  • Home and Tech Savings — receive up to 8% off IKEA and Currys products, spreading the cost over 12 months through salary sacrifice.

  • £1,000 Employee Referral Bonus — get rewarded for bringing great people on board.

  • Wellbeing Support — access to Mental Health First Aiders, 24/7 online GP services and an Employee Assistance Programme for you and your family.

  • A Great Place to Work — a central London office in Holborn, with flexible and remote working arrangements.

Inclusion and Accessibility

At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process.

We proactively encourage applicants who identify as having a disability, neurodiversity or long-term health conditions to let us know if they require reasonable adjustments during the application process.

If you require reasonable adjustments, please email [email protected].

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