End Date-Friday 31 January 2025
Salary Range-£68,202 - £75,780
We support flexible working – click here for more information on flexible working options
Flexible Working Options-Hybrid Working, Job Share
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our London office.
NOTE: Our team usually work in the office Mon & Wed. Please provide a portfolio link with your application.
Job Description Summary
Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 18 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years.
We serve millions of customers every day, from individuals and families to large businesses and corporations. This means we’re well - placed to help Britain prosper by shaping the way we spend, save and borrow.
About the opportunity
We’re part of the Segments & Propositions platform at Lloyds Banking Group, focused on delivering advanced experiences targeted at customer segments.
Our work is predominantly app focused, across the three main brands of Lloyds, Halifax and Bank of Scotland.
The design discovery team works closely with proposition, product, analytics and engineering stakeholders to shape the innovative propositions and features — researching, prototyping, testing and iterating. We work alongside and support designers within our multiple feature delivery teams.
Right now, we’re looking to broaden our app offering and build deeper, more valuable relationships with our customers across all segments.
What you’ll be doing
You’ll design concepts based on customer needs for the app experience.
You’ll contribute to discovery workshops, conduct market research, create wireframes and prototypes, support user research, and more.
You’ll work closely with the rest of the design discovery squad, proactively communicating, contributing ideas, and challenging each other’s thinking.
You’ll live in Figma and Figjam. Whiteboard sessions, wireframing and prototyping are your bread and butter.
You’ll enjoy and contribute towards a bold, positive and inclusive team culture.
You’ll be equally comfortable running a stakeholder call to share a new concept, being heads-down working on a new concept, or listening in to a usability test with a customer.
Who are you
You’re passionate about product design. You want to make products that solve customer problems, meeting their specific needs, and achieve our business goals.
You’re highly skilled and competent at what you do. You pride yourself on your work and have a strong desire to solve hard problems.
You’ve designed for iOS / Android apps before and are always up to speed with best practices.
You always take ownership of your work and are good at managing your own time. You’re able to balance multiple tasks at once.
You care about your craft and ultimately want to make a difference. You’re an advocate for simplicity, usability and accessibility.
You’re proactive, always looking for the next innovation or efficiency
About Working For Us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
Benefits
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
Ready to start growing with purpose? Apply today and let’s create something extraordinary together!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.