Why Biglight?
At Biglight, we believe your career should be an exciting journey of growth, impact and creativity. We’re offering you an opportunity to shape the future of user experiences for some of the world’s leading brands, while you develop your own path.
We're a people business that depends on the talent and experience of a remarkable team of specialists to deliver excellent services to our customers. We hire the very best people, regardless of background, and provide an environment where they can develop and grow, whilst working with some of the best brands in the world including The North Face, Vans and Marks and Spencer.
What’s in it for you
Work on exciting, real-world projects- You’ll collaborate with our clients on various projects, working alongside senior team members to gain experience in both research and design. Whether it’s wireframing, running usability tests, or advocating for user-centred solutions, you’ll be constantly learning by doing,
See your ideas come to life- At Biglight, your work will have real, measurable outcomes. You’ll help shape user experiences that have a direct impact on our client’s success and play a key role in delivering creative and strategic solutions.
Grow with us- We’ll help you to hone your skills across a wide range of methodologies, from user research to experience design. As you gain confidence, you’ll have the change to lead segments of projects, run workshops and work closely with clients.
Requirements
Skills we admire:
Curious and innovative- You love to understand behaviours and translate insights into meaningful actions, and you’re continually looking for ways to improve the way you do things.
Strong opinions, loosely held- You’re not afraid to make a case and can present your thinking convincingly to clients and stakeholders.
Collaborative and creative- You do your best work when working with others to turn complex problems into simple solutions. You’re a clear communicator and understand that design has just as much to do with words as it does with visuals.
Organised and self-motivated- You can make decisive decisions and have strong critical thinking skills.
What you’ll be doing day-to-day
Conducting User research
Support the planning and execution of user research activities like interviews and usability tests
Help analyse both qualitative and quantitative data to uncover user needs, behaviours and painpoints
Cotribute to UX design
Create key UX deliverables such as wireframes, user flows and customer journey maps, collaborating with senior designers for feedback and guidance
Ensure your designs align with user needs and business goals, balancing creativity with functionality
Client collaboration
Take part in client meetings and workshops, gradually leading sections and presenting insights or ideas confidently
Work with clients to help them understand the value of user-centred design
Support strategic thinking
Work with senior team members to translate research insights into practical design solutions
Engage in discussion with on design strategy and advocate for user experience improvements
Learn and develop
Grow your expertise with tools like Figma, Miro and Google Slides, working alongside experienced team members
Receive regular feedback and mentorship, helping you refine your design processes and research skills
Experience, Skills, Education and personal attributes
2 to 4 years experience in experience design, with examples of successful projects where you’ve contributed to both UX research and design
Comfortable with UX tools such as Figma, Miro and other digital collaboration tools
Strong communication skills, you’re able to present your ideas clearly and can work with feedback from clients and colleagues
Collaborative and creative, you enjoy working as part of a team to solve complex problems
Curious and organised, you’re eager to explore new ideas and are capable of managing your workload
About Biglight
Biglight is an experience design agency that combines the power of customer insight, UX and design with constant innovation and experimentation to help leading brands create remarkable customer experiences. Our unique approach allows brands to understand the unmet needs of their customers and transform the way they meet them through testing, personalisation and service innovation across all channels.
We're a people business that depends on the talent and experience of a remarkable team of specialists to deliver excellent services to our customers. We hire the very best people, regardless of background, and provide an environment where they can develop and grow, whilst working with some of the best brands in the world including Timberland, Vans, The North Face, Furniture Village, Euro Car Parts, Rapha, Hobbycraft and more.
Benefits
Competitive salary, with the potential for bonus opportunity
Contributory Pension Scheme
Access to Perkbox Employee benefits platform
Regular business updates and company socials
Opportunities for professional growth and career development
25 days annual leave
Being part of a dynamic, fast-paced agency environment
Working with a team of incredibly talented professional colleagues