About The Role
Our mission is to be the trusted foundation of every home by connecting people with the trades and tools to make home improvements easy. The UX Team is on a mission to craft exceptional user experiences, playing an instrumental role in shaping the future of Checkatrade. We have an exciting opportunity for an experienced Senior UX Product Designer to join our in-house team. You'll be responsible for defining user experience and interaction design for multiple complex features across both web and app. You’ll regularly use empathy, logic and your knowledge of user-centred design to inform writing and design choices for cross-functional and cross-platform projects. You'll work collaboratively and transparently while maintaining high standards regarding best practices, accessibility standards, etc. to influence product vision as part of a multidisciplinary team. If you would like to be part of our integral squad, helping to define a positive experience for our members, we'd love to hear from you!
Location: Portsmouth, Hampshire or Kings Cross, London. Hybrid working applies. 3 days in the office minimum.
Where do you fit in?
Exciting times ahead! Checkatrade is the homeowner's choice for finding a local reputable and reliable tradesperson. For over 20 years, we've been the place where reputation matters most. Reporting to the Lead UX Product Designer, you'll manage and execute the delivery of UX projects to support our strategic vision. You'll partner with Product to define customer problems that align with our commercial priorities and strategic objectives. You'll manage the design process from conception to launch for your product team to deliver impactful solutions in an agile way. You'll craft exceptional flows and experiences that are easy to use and follow our design principles. You'll plan, conduct, and analyse user research to gain deep insights into user behaviours, preferences, and pain points. You will be our UX champion by advocating for a user-centric approach to product development. If you are creative with fresh ideas, this is the role for you! Sound good?
What’s in it for you?
An exciting opportunity to join a household digital brand that is investing heavily in its future and technology.
A fast-moving scale-up business, with committed investors, ambitious plans and a clear roadmap on how we get there. We are at the point of a reset with big things to come. You’ll help us get there!
Excellent salary, bonus scheme along with private medical, plus much more.
We are an equal opportunities employer that is committed to diversity and inclusion in the workplace.
What do you need to succeed?
Excellent communication skills, both verbal and written, with the ability to articulate complex ideas clearly and concisely.
Previous experience with customer-facing products.
You're a strategic thinker and an expert in translating user behaviour into great user experience and design
You’re proactive, organised, curious, humble, and empathetic, and you can multi-task across multiple workstreams.
A deep understanding of UX, IA, and UI principles and best practices, with a proven track record of creating user-centred and intuitive experiences.
Proven experience utilising wireframing/prototyping tools such as Figma, Sketch, or Axure.
Experience in designing and developing mobile and web applications.
Expertise in delivering UX work for Product Development teams in an agile environment.
Designing within brand standards and design systems.
Experience in UX Research methodologies.
#LI-SE1
About Us
We believe in the power of homes to improve lives, support livelihoods, and build communities. That’s why our mission is to be the trusted foundation of every home by connecting people with the trades and tools to make home improvements easy.
Established in 1998, we’ve built a UK leading brand, expanded our trade base, and seen record levels of consumer demand – but this is just a start! We are excited about the unique opportunity ahead of us to deliver unparalleled growth while strengthening our position as a UK leading marketplace for home improvements and repairs.
Our values are who we are and what we do. As a collective we are all in and moving at pace. We have a bias for action and are always customer obsessed. We are innately ambitious and think big and bold. And we always do the right thing by our customers and our team.
So, if you want to be part of a forward-thinking, values driven business that is truly going places - then maybe this is the place for you?