Designing for voice
Voice UI is growing fast. Although we’re all competent in person-to-person conversation, designing a good conversation is a new challenge for most organisations.
Modern voice interfaces are an opportunity to create better products in new contexts. Smart adoption of VUIs in the right environment makes interaction simple, pleasurable, accessible and lowers cognitive load.
In this hands-on workshop, participants will learn all about the challenges in designing for voice, how it differs from screen, how to make it great, and then put their learnings into practice. Teams will choose from suggested scenarios to explore voice’s potential and create their own prototype.
Each workshop team will test the effectiveness and enjoyability of their prototyped voice interfaces using the Wizard of Oz methods practised by teams at Amazon, Google, and Microsoft. And each participant will take home resources useful for future VUI work.
Side note: Prototyping in voice is both faster, and more fun than prototyping for screen!
Join us to expand your design skills with a new interaction tool that’s as old as humanity: voice.
Who should attend
This workshop is for anyone curious about working in voice, including designers, decision-makers, and engineers who are interested in ubiquitous computing, calm technology, bots, NO-UI, and thinking outside of the screen.
What you’ll learn
How to design a voice interface
How designing ‘conversation’ differs from screen interactions
Key principles and methods for voice design
Understanding of how to prototype voice with Wizard of Oz methods
Ben Sauer is Director of Conversation Design at Babylon Health, formerly of Clearleft. He’s worked with organisations like the BBC, Pearson, Tesco, and TCS to raise their design game.
He’s been speaking about and training people on the topic of voice UI for several years; particularly in how to rapidly design conversational experiences. Teams at Amazon and the BBC use his methods, and through O’Reilly, he’s trained folks at NASA. He’s also spent many hours at home removing the ridiculous things that his kids have added to Alexa’s shopping list.
Photo credit: PC Poland
What people have said about UX Brighton workshops
“Great workshop - it exceeded all my expectations!”
“The trainer was lovely, inspiring and very professional. The way she both shared us her insights and got us working together served the purpose perfectly.”
“Helped me understand and share experiences with other UXers.”
“Sound, focussed and practical advice about preparing for, facilitating and then following-up on workshops. Alison was a fun, enthusiastic and knowledgeable tutor. Recommended :-)”
“Really insightful workshop. It was useful to have practical examples rather than just an overview”
Ticket price includes lunch, refreshments and materials.