Living Design

Talk at UX Australia 2017

We are entering an era of Living Services: services that wrap around people, constantly learning needs, intents and preferences so they can flex and adapt. Powered by personal data from sensors, apps and everyday services, each trigger orchestrates a tailored experience for a demographic of one. This talk explores the building blocks of living design from work at Fjord and shares a methodology for designing living services, including living-service blueprints.

People

Andy Polaine

Slides

Slides for Living Design (speakerdeck.com)