Job Title: Lead Digital Learning & Immersive Experience Designer
Salary: The starting salary is £63,409, which includes allowances totalling £3,009 allowance. The salary is broken down as £60,400 basic salary, which will increase annually until you reach the top of the scale £65,886. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.
Location: Hendon, Westminster, Sidcup
Working Pattern: Hybrid – 3 days per week on-site across either of the three locations
Purpose: To support the ongoing demand for MPS learning products, e-learn - Virtual reality, hydra, immersive programme design and wider L&D delivery requirements including Leadership academy .
Role Summary
This senior role leads the design and delivery of immersive, digital and blended learning content across the Metropolitan Police Service (MPS). It ensures architectural and technical compatibility with the LMS and oversees the strategic development and management of the Met's digital and virtual reality (VR) learning capability.
The postholder will ensure learning interventions drive knowledge retention, improve learner outcomes, and are fit for purpose across a range of high-risk and complex learning need. This includes leading the design, development, and deployment of digital content, managing the content catalogue, and developing design guidance to ensure quality and consistency.
The role also oversees the build of the virtual and immersive branch on content design, supporting our Leadership Academy in development and design.
Key Result Areas
Development of internal Immersive resourcing, capability build and deployment.
Act as project lead for content creation initiatives, including authoring design proposals and recommending build options (internal or external).
Lead end-to-end lifecycle of content development: design, build, test, deploy, and review.
Evaluate internal capabilities against commercial solutions to determine the most appropriate and efficient content build route.
Modernise and rebrand existing content and learning pathways for consistency and professional standards.
Embed operational and community relevance by leading the integration of SME operational subject matter experts within the development process.
Provide organisational assurance by aligning content creation with governance, risk and compliance expectations.
Own and manage content development budgets, team workflows, and project timelines.
Lead a team of immersive, creative, technical and non-technical professionals to deliver innovative digital learning experiences.
How to apply
To begin your career at the Met, please click the "apply button “. The application process requires a comprehensive CV, Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate.
Completed applications must be submitted by 23:55 on 14th April 2026.
Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager.
Following application review, successful candidates will be invited to interview.
Essential Criteria for role holder
Knowledge
Strong understanding of commercial, procurement, and contractual constraints affecting training platform decisions.
Ability to proactively identify risks in content development, including delays or inappropriate content release.
Experience implementing blended learning at scale in complex environments.
In-depth understanding of content development within policing and law enforcement settings.
Familiarity with VR concepts (e.g., 3-DoF/6-DoF, latency, rendering techniques).
Skills
Skilled to graduate degree level (or higher) in learning and design or equivalent technical degree or relevant industry experience.
Proficiency in digital learning software and real-time development tools (e.g. Articulate 360, Adobe Creative Cloud, Unity, SCORM standards).
Technical skills in VR, including spatial UX, interaction design, performance optimisation, and scripting (C#/C++).
Knowledge of accessibility and compliance standards in immersive content.
Strong capability in blended learning solutions, including face-to-face, virtual, and self-directed formats.
Demonstrated understanding of the design-build-test methodology.
CIPD or equivalent professional qualification (desirable).
Experience
This senior manager will have a proven track record of experience driving blended learning packages through the design, build and test lifecycle within a technical or innovative environment. Train the Trainer qualification or relevant educational design experience or College of Policing sector standard.
Experience of Train the Trainer, educational design, or sector standards (e.g., College of Policing).
Experience influencing internal and external stakeholders to secure high-quality learning outcomes.
Demonstrable background in technical VR architecture and programming.
Leadership experience managing teams to deliver L&D content across platforms.
Experience in analysing and presenting performance data, dashboards and workflows.
Proven ability to manage senior stakeholder relationships and lead service delivery.
Evidence of research-led education design (ideally within policing or security sectors).
Experience as an educational practitioner.
Policing experience (desirable).
Behaviours
To lead with integrity and in accordance with Met values.
Logical and organised approach to work including business change.
High managerial work ethic and desire to get the job done.
A solutions-focused mindset and a problem-solving approach.
The confidence and ability to challenge appropriately across any part of the organisation.
Proactive drive teams for improvements.
Communications and Working Relationships
The post holder must have excellent communication skills and have ability to build and maintain good working relationships with the following groups:
Internal to the Met
Reports to the Head of Content Development. Line manages up to 6 FTE, including Immersive Designers, Video/Film Unit staff, and Content Developers.
Continuous engagement with organisational change programmes to ensure resulting training needs are identified and met.
Links with a wide range of internal managers & critical partners.
External to the Met
Builds effective relationships with external stakeholders and licensing bodies (e.g., College of Policing).
Monitors and integrates developments in digital learning and VR delivery standards to continually enhance organisational capability.
Reports To
Head of Content Development
Additional Information
CVF Staff Band.pdf – 971KB Opens in a new window
Disability Confident Statement
The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women.
As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.
The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.
Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about police fitness standards.
Read our full disability confidence statement.