Description
This is an exciting opportunity for someone who is passionate about interaction design, who’s good at working with people and who cares about making a difference.
We help our clients design and deliver digital, technology and organisational transformation - solving real problems for real people. We research, design and build things: better services and products, better ways of working, better user experiences and better organisations and culture.
We work in the public sector, supporting initiatives that improve society and the lives of citizens; with not-for-profit organisations, charities and social enterprises; and with some private-sector companies. The key sectors we're working in at the moment include education, apprenticeships & skills development, social care, rehabilitation, housing and criminal justice - but we're always growing, developing and finding out about new things.
We’re looking for people with experience of working collaboratively in multi-disciplinary agile teams, ideally with some familiarity of government digital standards (GDS) or an ability to pick this up quickly, good communicators, skilled in using a range of tools and approaches, and who put users at the forefront of their work. Below is an example of some of the things you might do:
Create low and high-fidelity prototypes, using tools such as Figma, Sketch, GOV.UK prototyping kit
Analyse and learn from user research to make evidence-based design decisions
Map design artefacts such as user flow diagrams to communicate complex user journeys
Engage with stakeholders by including them in the design process.
Create products and services that are inclusive, easy to use and solve whole problems for real people. These can be both digital and non-digital across different devices, browsers and platforms.
You will work on a range of high-profile digital transformation projects, which could be in a range of sectors including education, training, social care or the criminal justice system. Examples of the projects you could be working on include developing new services to:
Enable people in prison to receive sensitive legal correspondence securely
Help local authorities carry on skills assessments on social workers
Share sensitive information about children between multiple agencies
Support teachers with their professional development
Support vulnerable families.
As an interaction designer we’d expect to involve you mainly in alpha or beta stages. You will work with other Farsighters and with our clients in multi-disciplinary teams alongside researchers, analysts, service designers and developers, to design and deliver world-class user-centred services.
Requirements
You are open, curious, and excited about making a difference during this exciting period of growth. Some of the things we look for include:
Experience of working in agile: You have an awareness of agile tools and approaches, and how to use them.
Digital perspective: You understand how the digital economy is changing user behaviour and the government landscape.
Communicating information: You can communicate effectively across organisational, technical and political boundaries, understanding the context.
Evidence and context-based design: You can visualise, articulate and solve complex problems and concepts, and make disciplined decisions based on available information and research evidence.
User focus: You understand users and can identify who they are and what their needs are, based on evidence.
Community collaboration: You can contribute to the work of the community, building successful teams through understanding team styles and influencing as well as motivating team members.
Benefits
Our environment is supportive, collaborative and ‘ego-less’. We offer a best in class learning & development programme to help you grow your career. New ideas are encouraged and there’s plenty of opportunities to innovate and make an impact.
As well as a competitive base salary, you will receive a 5% employer pension contribution, two promotion windows each year, discounted gym membership, Employee Assistance Programme, smart health programme, regular events & parties throughout the year, home working equipment, flexible working model, student loan contributions and enhanced maternity/paternity/adoption pay amongst other things.
This is a UK based role. We offer a Hybrid working model - happy to discuss flexibility/remote arrangements.
Farsight Consulting is committed to providing equal opportunities and creating a diverse & inclusive place of work where everyone feels welcome.