Senior Product Designer

HeliosX

London

We are HeliosX. A group of health tech companies on an ambitious mission to change the way healthcare is delivered. We believe everyone should have access to high-quality, affordable healthcare to help them live healthier, longer, and happier lives. HeliosX’s vertically integrated clinical and pharmacy platform powers a personalised, end-to-end healthcare experience.

Established in 2013, our health tech brands, including Dermatica, RocketRx, MedExpress, ZipHealth, and Levity have delivered over 2.2MM digital healthcare visits in 9 countries across the UK, US and EU. To learn more about our brand and offerings, visit heliosx.com.

The opportunity

We're seeking a multi-disciplinary Senior Product Designer to work across HeliosX brands. We’re not expecting an expert in everything, but you should be comfortable working on UX research, UX design, visual design, and UX writing. It should be second nature to collaborate with Product, Engineering, UX Research, Marketing, Clinical, and Operations teams. You'll understand our customers, contribute to the product roadmap, and craft captivating experiences that drive engagement. You'll craft solutions for brands that help 1000s of people every single day.

What you'll be doing

  • Work with Product and Engineering Managers to shape the future of our products

  • Plan and execute discovery work, ensuring that our users remain at the heart of every decision we make

  • Plan and conduct user research, either in collaboration with our UX Research team, or on your own, to understand people’s needs and behaviours, synthesising insights to inform design solutions

  • Bring your creative ideas to life to not only address user needs but also align with our business objectives

  • Craft compelling and accessible written content; usability is paramount, but it should also align with our brand guidelines

  • Create high-fidelity designs based on our design system and bring them to life with clickable prototypes

  • Help to evolve our design system across our brands, ensuring a consistent experience for our diverse user base

  • Collaborate with our talented developers, fostering a supportive and inclusive environment throughout the implementation process

  • Be a key player in our production experiments, leveraging data-driven insights to refine and enhance our designs

Who you are

  • You have 5+ years' experience as a product designer

  • You are comfortable in UX research, UX design, visual design, and UX writing

  • You’ve worked on B2C digital products, ideally with large or international user bases

  • Your portfolio demonstrates sound capability in discovery, UX design, and UI design

  • You enjoy working in fast-paced startups, with comfort proactively stepping up to take the lead on things when you spot something that needs to be done

  • You work collaboratively with Product, Engineering, and UX Research colleagues to drive forward initiatives across multiple concurrent projects

  • You’re comfortable using design systems created in Figma

Why work with us?

HeliosX is headquartered in London, with offices in Florida. We are a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our goal of improving the quality, accessibility, and affordability of healthcare for all. Aside from working with our all-star team, here are a few other reasons you should consider applying to join HeliosX:

  • Competitive pay and generous equity allocations with significant upside potential

  • UK employees get 25 days’ annual leave plus UK public holidays

  • Health insurance, along with extra dental and eye care cover

  • Enhanced parental leave

  • Cycle to work scheme and discounted gym memberships

  • Individual learning and development budget and home office allowance

  • Free Kindle, with Audible and Headspace subscriptions

  • Free HeliosX products, as well as family discounts